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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 613 reviews
85%
Recommend This Property

Ratings Breakdown

613reviews

  • 5 Stars
    356
  • 4 Stars
    145
  • 3 Stars
    63
  • 2 Stars
    34
  • 1 Stars
    15

Marine Graduation

By

20 June 2017

We picked this hotel due to its location to MCRD and the amenities they provided in relation to the competition. It was a convenient location but construction companies were staging vehicles along the road which made it difficult to get in and out of the parking. We were assigned an weird shaped king size room and it didn't provide adequate room in the bathroom sink area (was not what was pictured on the web page) and it felt like we had no space. Definitely wouldn't rent that room layout again. Pool is extremely small and not heated - no Jacuzzi. The room is showing wear and tear and the tv channel selection is horrible - no on demand movies.
You can hear anything and everything going on outside in the hallway and the doors slam constantly if people don't close them gently. Otherwise it was a typical Holiday Inn.

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Priority club

By

20 June 2017

At previous stays at a holiday in when priority there is a news paper at your door each morning and at check out the bill is there. I don't know if this changed but it did not happen. Other then that the staff were very pleasant to work with.

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Clean room and good service

By

20 June 2017

club

It would have been nice to have the same room rate for both nights we stayed and if a military rate would have been offered.

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Excellent place to stay

By

19 June 2017

club

We were in town for my son's graduation. I was pleasantly greeted by the hotel staff as we checked in. Everyone was quick and helpful. Our room was very airy and clean. Lots of room to move around. The beds were large and comfortable. No heavy blankets, just sheets which was what I wanted. My only downside was the size of the bathroom. It was a little cramped for my liking. Overall, it was a wonderful stay and I would highly recommend this to everyone.

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Comfortable night

By

19 June 2017

platinumelite

Iwas exausted by traveling. But Was able to take a nice frat!!

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Great service,...o.k. facility

By

18 June 2017

club

The rooms are very small, the pool is very small, the location is okay, and the free breakfast is a great convenience, just wished it had more healthier choices/options.

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Great stay

By

17 June 2017

club

Great location. Really clean room and friendly staff. Would stay there again in a minute.

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Good experience

By

16 June 2017

Checked in last minute after being stranded. Had a wonderful stay. Lovely staff. Excelllent breakfast choices

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Comfortable bed

By

16 June 2017

club

Rooms are clean kinda small not all of them. The pool area is very small needs to bigger and the parking space iOS small needs to be extended.

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Good Value

By

16 June 2017

club

Good value compared to other Holiday Inn Express in the area. But this hotel is very compact. Small room, hallways and parking lot is tight. Pool is tiny. Fine for business trips or if you just need a place to sleep.

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SeaWorld and Zoo Vist

By

10 June 2017

We used the hotel as a base to get to both SeaWorld and the Zoo in San Diego as it was excellently positioned for both.
The staff were very helpful and welcoming and although the hotel was packed for Memorial weekend they coped very well.
The hotel had everything we needed fro a short stopover and we would stay again if visiting the area.

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Great property, excellent service

By

07 June 2017

club

From the moment we walked into the lobby until we checked out we dealt with nothing but exceptional customer service and an extremely clean well appointed room. Based on my experience with this stay I would definitely bring my family back again. It was so nice to see a staff that has redeemed my faith in customer service as if can be hard to find these days. 5 stars from my family!

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