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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1386 reviews
92%
Recommend This Property

Ratings Breakdown

1386reviews

  • 5 Stars
    957
  • 4 Stars
    272
  • 3 Stars
    84
  • 2 Stars
    41
  • 1 Stars
    32

great Accommodations

By

19 August 2017

My flight got cancelled and I had to call right away to get a room holiday inn was very understanding of the situation and helped me through the process, I had to stay in town for 2 more days until my flight was rescheduled
Thanks to Art,Elia and eddddy

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Best location for San Diego

By

19 August 2017

We came for a performance at the Old Town and enjoyed our stay. This hotel is walking distant to the Transit Center and great restaurants. We had everything we needed! There is also a Old Towb Restaurants up the street. The shuttle can take you to the airport or Old town or local restaurants - super convenient!!! We left early and came home late to a well kept room and friendly staff. I have to mention how great every staff member is at this hotel Specially Art,Kylen,Elia,Evan, they are not only great at their jobs but they are friendly and kind! We were treated so well. Our family will definitely be back again, we loved it here!

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Hotel Room

By

19 August 2017

Great location Clean room Excellent staff kylen,artand elia
Reasonable rate Next to airport Short ride to old town
Great value

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Wonderful stay

By

19 August 2017

Perfect location near Old Town. Easy access to anywhere in the San Diego. Area. Super staff Art,Elia,Avan and Ayad and very nice room!

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Bad customer service

By

18 August 2017

club

Front desk needs to provide information to customers. Not only charge them. I got charge in advance if I was to get something from their store or use anything. That's not right cause that's money I was going to use the next day. I did get my money back 3 days later, but the point is that I was not informed.

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Comodo allo scopo

By

17 August 2017

Personale gentilissimo, letti molto confortevoli, colazione buona.
Struttura un po' vecchia ma gestita molto bene

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Excellence

By

17 August 2017

Loved shuttle from car rental, also shuttle to/from Old Town for dinner. Fair breakfast, good choices, shuttle to airport with plenty of time. No worries, all professional service. Will definitely return.

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Great front desk staff

By

17 August 2017

The front desk staff were very helpful in allowing us to check in early and arranging for shuttle service to old town and the airport the following morning.

The only negative about the hotel was the traffic noise from the freeway .

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AEWSOME Service

By

16 August 2017

club

Keep up the great Job everybody.. Your the best from the people on the front desk to the drivers and all staff
you made our stay one of the best! thank you for all your hard work and dedication to give the best customer services EVER :)

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Good if just need a place to sleep the night

By

14 August 2017

platinumelite

The hot tub is gone, so just use the hotel as a sleeping place.

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Great place to stay near the Sandiego airport.

By

14 August 2017

club

Clean rooms, friendly staff, good food. It was worth the money.

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Worst Stay Ever

By

12 August 2017

Water damage in the room, light flickering on and off and night and terrible service from the stadf

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