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Holiday Inn Express San Diego N - Rancho Bernardo

17065 West Bernardo Drive , San Diego, California 92127

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1201 reviews
86%
Recommend This Property

Ratings Breakdown

1201reviews

  • 5 Stars
    697
  • 4 Stars
    279
  • 3 Stars
    105
  • 2 Stars
    67
  • 1 Stars
    53

Good value for the money

By

22 November 2019

club

This hotel is near the freeway, however it is not noisy. I am a single woman (65 ) traveling alone for two nights and with my daughter for one night.

I felt very safe because the rooms are off an interior corridor not open to the outside.

I liked that I could open my window in the room, albeit for a small opening.

Do NOT go to Phil's Barbecue. It is just terrible. However, I am from Texas and I expect good barbecue.

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A great stay in SoCal!

By

21 November 2019

While we travel to the area annually, this was our first stay at this hotel. We read the reviews ahead of time and they were pretty accurate. The hotel is nice, a little dated, but currently having some renovations done. The hotel staff was friendly and accommodating, especially the breakfast staff! The room was clean and comfortable and surprisingly quiet for being located so close to the freeway. One drawback is the limited parking, especially over a weekend. On several nights we saw trucks with trailers taking up a number of the limited spots that are available. I believe that the hotel needs to do something about that since repeated comments note the lack of parking. However, we enjoyed our stay and will most likely stay there again on our next trip out to San Diego!

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Old but comfortable

By

19 November 2019

club

We had a very pleasant staycation here, I was worried about possible noise for how close the freeway is, but honestly that is absolutely not a problem. The beds are super comfortable, the amenities were better than expected, the furniture in the rooms looks modern although you can tell the rooms are old, but we'll kept and clean. Staff is mostly friendly and very approachable (except an Asian female at the front desk) I hate to mention ethnicity but I didn't get her name. The facilities in general could be more handicap accesible. Overall would stay there again!

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Nice property.. clean big rooms

By

19 November 2019

club

The property was nice and the rooms were big and clean.

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IClean hotel in a great location

By

18 November 2019

club

I travel for work a lot and the service and hotel is what you come to expect in a hotel.

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Great service. Good price.

By

16 November 2019

This hotel is located next to Phil’s BBQ, which I recommend. It was a good price for the area and staff was friendly.

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Very nice hotel

By

15 November 2019

club

Very nice hotel experience , only thing missing was a Microwave in my room

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Reservation

By

13 November 2019

club

We were extremely disappointed with logistics of IHG. We clearly had booked a room with an in room spa/jacuzzi. Upon arrival we were given a regular room at the spa room price. It was not the receptionist fault. The reservation clearly specified in room spa/jacuzzi but those rooms were all full. The receptionist adjusted the price accordingly but that didn't make up for the disappointment.

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Exquisite

By

13 November 2019

We thoroughly L.O.V.E.D our stay at this hotel!!! The attentiveness of the staff, their genuine interest and concern made this an absolute delight!!! Claire our check in hostess was exquisite. She welcomed us with this huge smile and inquire on the purpose of our visit. I mentioned Sea World and ask if she would know how much the parking there was. She didn't know, but surely after settling in into our room, we received a phone call from the reception and it was Claire! She had looked up or called to gather the information for us! We were flabbergasted!!! Also, the breakfast lady was amazing! She went around offering orange juice and picking up plates on top of making sure all breakfast items were always full and everything was so clean. We would definitely come back to this hotel if we are ever in the area. It made our trip so much more wonderful!

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under construction a lot of noise

By

10 November 2019

platinumelite

service regarding cleaning the rooms was not good took them forever to get to our room which was very late in the day ...construction was bellow us and was loud and we were not notified of this when we checked in ...this is not the norm staying at a holiday inn express i usually have a great time and the service is always great ....this hotel did not meet my expectations ...

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excellent HI Express

By

07 November 2019

Always I return to this Hotel due to the location, the professional staff, and the quite and relaxed time that it provides

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客房距离较远

By

07 November 2019

platinumelite

最远客房距离前台步行超过200米。且部分客房比较靠近高速,可能会有噪音问题

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