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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 808 reviews
79%
Recommend This Property

Ratings Breakdown

808reviews

  • 5 Stars
    341
  • 4 Stars
    251
  • 3 Stars
    112
  • 2 Stars
    59
  • 1 Stars
    45

This hotel feels like a dirty motel

By

24 June 2017

platinumelite

I was surprised when I arrived and totally disappointed. I never expected this property to be so bad. Doors are to the outside. I felt that I was back in the 70's when I walked into the room. It felt old and dirty. The only good thing that I have to say is that the crew that worked the breakfast was pleasant and attentive. I will never stay here ever again or any other Holiday Inn Express.

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Monterey Bay

By

22 June 2017

club

Overall, excellent hotel for business or pleasure. Clean property, friendly staff, great location.

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Quiet and convenient location. Very clean and friendly staff.

By

22 June 2017

Very comfortable rooms. Nice to have refridge and microwave. Breakfast is very convenient and good variety of foods.
Staff friendly. Rooms very clean. Great location.

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Not so roomy rooms

By

21 June 2017

I liked this facility, but I am spoiled by the larger rooms I have had at Holiday Inn. The staff made up for the small rooms by their friendly and efficient service at the front desk. The family enjoyed the lake and the pedestrian bridge to the In and Out next door. Overall it was pleasant.

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Old tired motel

By

21 June 2017

club

Common areas are nice and location is good for Laguna Seca event. Rooms are dated and sheets not clean. Rooms similar to $100/night motels. Not worth the price paid.

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Average to below average

By

20 June 2017

club

The rooms are old and fairly small. Smell old and musty.

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Vacation

By

19 June 2017

club

Nice area; clean rooms but small; great breakfast; great staff; close to beach and food

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misleading titles in booking websites

By

19 June 2017

we thought we were getting a room in monterey holiday inn, we got seaside and when we brought it up to the receptionist they just told us to go to the seaside one instead of correcting the reservation

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Was kind of worried for the reviews

By

15 June 2017

it turned out better...newly renovated facility, excellent staff and I liked where it is located. made our road trip as relaxed.

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Good Value for the location

By

14 June 2017

This is a classic Holiday Inn Express. Nothing fancy but clean and well maintained. Getting this price point in Monterey for a reliable experience was great.

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整体感觉很好

By

13 June 2017

位置好,临街那边吵,
酒店房间隐私性差
工作人员还算热情
早餐和别的酒店没区别,
对着湖景那边很美。
健身房基础器械。

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Great service and ease of location

By

12 June 2017

Excellent hotel, staff and ease of location. Will highly recommend this hotel when visiting Monterey. Thank you Holliday Inn.

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