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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
68%
Recommend This Property

Overall Experience

3.9

based on 351 reviews
68%
Recommend This Property

Ratings Breakdown

351reviews

  • 5 Stars
    136
  • 4 Stars
    107
  • 3 Stars
    67
  • 2 Stars
    28
  • 1 Stars
    13

Super hotel

By

23 June 2017

5 star and fantastic services warm welcome and complete services and friendly front desk and environment clean

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值得入住

By

15 June 2017

前台服务态度赞,自有停车场,交通也很便利,会员饮品的选择也较多,还有啤酒可以选择。周边环境很安静,适合睡眠。

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环境嘈杂,交通不便

By

13 June 2017

platinumelite

地理位置不好,环境嘈杂,交通不太方便,距离地铁站也比较远。房间含早但是早餐要单独开发票,又没有不含早的房型,不合理。酒店服务质量不错,态度有些冷淡,不知道是对我提出发票的问题有意见还是对客人都这样。

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前台服務

By

09 June 2017

服務人員當check in時便為親切地打招呼,並說明已幫您安排好了,這讓我有點驚豔,另外服務人員都還記得我,記憶力很好。

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房间安静整洁

By

07 June 2017

入住的房间安静整洁,休息环境很好。酒店服务员的态度很好,对住客的要求可以及时给予回复,并提供帮助。大堂环境也很好,早上等车时,在大堂休息等候过程中可以看报纸和电视新闻。

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床铺舒适,服务一流。

By

07 June 2017

床铺舒适,服务一流。安静整洁, 不会有太多的噪音,床铺也还比较舒适,也比较干净,然后网速也还行,上网没有卡滞。

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應有盡有

By

04 June 2017

房裡缺甚麼一通電話前台都會送來,不像其他酒店前台電話接起就說沒有,而且掛電話比客人還快,就算洗衣服不見酒店也會幫忙代位求償。

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配套设施齐全

By

01 June 2017

club

需要用到的设施一应俱全,服务比较人性化!网络连接速度也很给力,没有碰到问题!用餐整体满意!会推荐朋友和亲戚入住贵公司酒店!

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网速奇差,早餐难吃

By

31 May 2017

club

网速特别不好信号一会儿有一会儿没有,早餐种类少又难吃!环境非常一般,房间干净程度也一般!不得已附近没有别的好酒店,只能凑合了,不符合假日给我的一贯印象。

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反映問題立即解決

By

31 May 2017

前台對於客人反映的問題能夠快速解決,整體滿意度好,如下建議還請參閱:
1.房間內的網速希望能加快與穩定,
2.早餐希望有更多選擇或變化,
3.請告知送洗衣服店家尊重客人物品勿隨意打上訂書針,且送洗後送回的袋子應該同一個或換新袋子
以上,謝謝

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可靠的服务

By

28 May 2017

我最欣赏IHG的地方在于能给客户稳定可期的服务。绝大多数的酒店都能感到标准化一致性的服务。无论是在国内还是国外,我基本都很满意酒店的服务,包括房间清洁程度,还是设施完备情况。
但是,上海梅陇酒店有些让我惊讶。

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抽煙

By

28 May 2017

club

有人在無煙樓層抽煙但員工無任何動作............。
空調有異味懷疑也是因其他房客在房間內抽煙導致空調產生異味。

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