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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1638 reviews
83%
Recommend This Property

Ratings Breakdown

1638reviews

  • 5 Stars
    620
  • 4 Stars
    719
  • 3 Stars
    186
  • 2 Stars
    62
  • 1 Stars
    51

环境好,地理位置优越

By

18 September 2017

总体感觉比较方便、干净、环境也不错,会经常入住IHG旗下的酒店,大多品质服务设施都比较高。如果有需要,还是会优先选择IHG的酒店。

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clean room without an odour fast check out

By

18 September 2017

club

clean, polite staff, value for money, convenient location, quiet neighborhood

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早餐丰富,房间整洁

By

18 September 2017

club

由于去深证拜访亲戚,于是在网上预订了位于罗湖区的智选假日酒店,到酒店办理入住手续简单快捷,出示了会员证后马上享受了会员待遇,客房免费饮料和延迟退房,房间干净整洁,卫生间明亮透气,周围环境也很宁静,次日早晨的自助餐也很丰富,总体来说,是一家性价比不错的酒店.值得推荐.

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房间空调默认温度太冷

By

18 September 2017

club

每天回来房间的空调都是19度,进门时觉得室内外温差过大,建议上调空调的默认温度。房间内有味道且有蚊虫,电蚊香的蚊香片无人更换且无人提供新的蚊香片。

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房间小了点

By

18 September 2017

club

床小了点,订的双人床,但床太小了,因为有小孩,所以不太方便,应该设置一些大点的床会更好一些,希望以后能改进,谢谢!

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总体不错

By

17 September 2017

周边吃饭比较方便。房间稍微有点味道。上午容易断线。其他都还不错,早餐品种不多,也还能吃饱。字数还不够?

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中规中矩

By

17 September 2017

中规中矩。有相应的会员识别待遇。提前一天要求无烟房,说被订完。那么要求无烟处理。结果估计生意太好了,照顾不到也是应该的。

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Отличные условия.

By

16 September 2017

club

Комфортные условия, чистые номера. Приветливый персонал.

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硬件尚可,软件不足

By

15 September 2017

优点:房间的床品很舒适。早餐稍微迟了五分钟但是餐厅员工还是尽量提供仅有剩下的早点。

不足:对金卡会员入住没有提供便利,没有问候,没有欢迎水果,申请延迟入住时一开始不同意,反复申请下才同意延迟(这与其他洲际酒店不符)。所安排的房间附近可能有大型设备,房间震动明显、有噪音。房间入住期间的打扫清洁度有待加强。入住期间想申请叫醒服务,但是电话机上三个服务快捷键和总机持续三四分钟无人接听。

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整体评价

By

14 September 2017

酒店是国际知名品牌,名副其实,床铺舒适,服务一流,家具简洁,房间大小适中,热水量大,毛巾质量较好,性价比高,不失为商务和休闲度假的首选酒店。

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位置较好,出行方便

By

14 September 2017

club

除了装修有点陈旧,其他符合智选假日酒店的预期。便利的选址,方便的交通,能满足一般的商务休闲出行住宿,但和最近其他城市较新的智选假日比较,还是有差距。

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床铺舒服,服务欠缺

By

13 September 2017

前台员工整体服务比较冷,没有对金卡会员提供热情而专业的服务,尤其是主管经理。我的入住是由主管经理接待安排的,令人意外的是经理没有对金卡会员入住提供基本的问候和欢迎水果。申请延迟退房时也遭到主管经理的不同意,多番交涉才勉强延迟到四点退房。晚上需要叫醒服务时连续拨打前台和总机均一直无人接听。
早餐的员工很不错,对客人很细心。

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