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Rated 4.3 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Stay here! Clean and convenient; professional staff; easy access to major roadways in and out of DC. October 3, 2015
Rated 4.0 out of 5.0 by Clean and convenient Good location if coming or going on the Auto Train out of Lorton. Clean, stores close by for missing necessities. October 1, 2015
Rated 5.0 out of 5.0 by Excellent Shuttle to Metro and Location of Motel The Holiday Inn Springfield is ideally located with any type of food desired within walking distance, by car or using the motel shuttle. This motel staff is one of the best and friendly every time I stay in the area or anywhere else that I travel. October 1, 2015
Rated 5.0 out of 5.0 by Great room. good nights rest. Desk requests were quickly taken care of Breakfast choices need to be improved. Otherwise the stay was outstanding. September 28, 2015
Rated 3.0 out of 5.0 by Loud Air Conditioner and Lack of Breakfast Service Pros: Overall the price was a value as compared to the other hotels in the area.The check-in was efficient and welcoming. The bed was very comfortable, as is all Holiday Inn Express hotels. Daily maid service was outstanding. Cons: The air conditioner in my room was loud and could not be turned off. It continuously cycled randomly through the night. I like to turn the unit off, especially this time of year. It was hard to sleep. The breakfast was out of most items when I arrived at approximately 7:30 AM. It appeared that the lady providing the breakfast service was overwhelmed with the number of people. One evening there was some sort of large party at the hotel, filling the lobby and overflowing out to the front entrance. I returned from dinner with work associates to not be able to find a parking spot. after driving around for about 20-minutes, One of the other guests left and I took their spot. I was not the only hotel guest that was driving around looking for a spot. Some of the party attendees were also racing up and down the street and parking lots. That evening it appeared the Holiday Inn Express guests where not the priority, as we could not even get into the front area where the coffee is kept because of the large party. Upon check-out I went down to the front desk to return the room cards and mention that the air conditioner should be checked-out, however no one was there. So again, I went to the coffee area to get a cup and wait fro someone, however no cups were in sight only remnants of lids and such from the previous evenings large event. At that point a just left to return my rental and go to the airport. September 27, 2015
Rated 5.0 out of 5.0 by A one night stand I was in Springfield for a family event and most of the family stayed. Also, we used a room for our own private breakfast. The hotel provided all the convenience I needed for this short stay. September 23, 2015
Rated 5.0 out of 5.0 by Excellent front desk employees Had a wonderful time during our stay. Used the shuttle to the Metro every day. Always very accommodating. They didn't keep us waiting at all. They were there to pick us up on our return each evening. Very friendly and extremely helpful. September 21, 2015
Rated 4.0 out of 5.0 by experience Food choices on yogurt was limited. Nee to have wheat bread available and gluten free food for my wife. Coffee not hot, had to use a microwave to get coffee hot enough. September 15, 2015
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