Rated 4.1 out of 5 by 202
Rated 5.0 out of 5.0 by coffeepatty like family in a different city
The staff at this hotel is like having family in a different city. I walked into the hotel and was asking the front desk if they knew of "some transportation museum off of 270"? The woman at the front desk said she didn't know of it off the top of her head, but she quickly went to her computer and found it for me. Not only did she find it, she printed me out directions which included a map, plus gave me the hours for the museum the next day. WOW!
I stayed at property in a different, up-scale chain in same city, and they couldn't be bothered to even give me the address of the spaghetti factory, never mind a map/directions/hours!
Great job, truly.
April 29, 2015
Rated 5.0 out of 5.0 by JusPassingThru Outstanding staff
The staff here is excellent. The breakfast is one of the best we have ever had. The pancake maker was awesome!
April 29, 2015
Rated 5.0 out of 5.0 by Magic)) Great Holiday Inn Express
Came down to St Louis for the FIRST Championship and needed a room. Worked with the staff just a couple of days earlier and was able to accomodate us with a suite. Worked out well. Also staff was extra helpful with our needs during our stay. Great job!
April 27, 2015
Rated 4.0 out of 5.0 by HLynne Not the most modern, but worked perfectly for short stay
Rooms were great. Fitness facility is less than par, but overall experience was positive. Staff is attentive and helpful.
April 23, 2015
Rated 5.0 out of 5.0 by Brownie12 Great Staff
Hotel staff were extremely friendly and made it a pleasant stay.
April 19, 2015
Rated 4.0 out of 5.0 by Girlfromthesip Great stay during the marathon
I had a pleasant time during my stay at this particular hotel. What I really like about this property is the location. It was situated by all of the restaurants that I wanted to visit. Plus, it was only an 8-minute drive to the start of the marathon! The staff was friendly. The only hiccups that I had (it really wasn't a big deal) were that 1. vending machine wasn't working properly (but the hotel clerk did refund my money), 2. did have a little issue with my hotel key on the second night, 3. the towels were not replenished and the garbage wasn't emptied upon my request until I had to call the front desk again. Other than that, I was pretty much satisfied with my stay. I would definitely stay in this hotel when I come back just to visit!
April 17, 2015
Rated 5.0 out of 5.0 by igear1959 Great staff, clean and well maintained facility
Great staff in the breakfast great room and at the front desk. Though the room furnishings were somewhat bruised, overall the facility was clean and well maintained
April 15, 2015
Rated 1.0 out of 5.0 by meeing-planner217 Customer Service Awful
Will not stay at this hotel again. Horrible customer service.
April 9, 2015