Rated 4.1 out of 5 by 227
Rated 5.0 out of 5.0 by Jasongotashuttleride Great stay!
Comfortable room, helpful staff, nice breakfast with a lady that works very hard to please the breakfast guests. She was amazing.
July 3, 2015
Rated 5.0 out of 5.0 by LuvIU Great service
Room was very relaxing and comfortable for an adult weekend getaway to watch the Cub & Cardinals game and sight see downtown. The only problem we had was the blow dryer came off the wall.
July 2, 2015
Rated 5.0 out of 5.0 by mcwrock GREAT!
Sometimes things happen, it's just a fact of life. If you're in a relationship long enough; spouse, friend, co-worker, employee, boss, vendor/supplier or someone you do business with, there is going to be a problem. What really quantifies the QUALITY of the relationship then, is how things are handled when there is a little snafu. We had a small issue during check in, and the front desk JUMPED and bent over backwards to rectify the issue both efficiently and effectively. TOP NOTCH!!
June 26, 2015
Rated 1.0 out of 5.0 by Incorrect Charge Still having issues two months later because of this one stay
I travel often and usually try to stay with one brand. In April I had a one night stay at this Hotel in St. Louis. The front desk was busy, which is fine, however the one lady at the front had issues multi tasking. Prior to me, she called two other guest the wrong name at the end of the interaction. When it was my turn in line, she answered the phone twice and even called me by the wrong name. I corrected her and told her that it was fine. Somehow my credit card was charged for my one night stay, and then two days later for someone else's two night stay. I have called the hotel and was told that they did not charge my care for any nights other than the one I stayed. Even once I explained that I see the charge on my card, I was told that was not possible. My credit card company has been contacted and it's still an issue almost two months later. This has caused me a lot of hassle and I will not longer be staying with any Holiday Inn Brand.
June 26, 2015
Rated 5.0 out of 5.0 by Royals15 Great staff
Great place if you can't stay right downtown. Staff was very friendly and accommodating . Rooms were very clean!
June 22, 2015
Rated 5.0 out of 5.0 by Yankees1 Great stay!
Very clean room/hotel, with multiple breakfast choices and very accommodating, friendly staff.
June 20, 2015
Rated 5.0 out of 5.0 by nummsk Good stay
I always enjoy my stays here, I have been back a few times now. Love the breakfast.
June 19, 2015
Rated 5.0 out of 5.0 by Mhoppy1 Great Near Downtown Location
Great location near downtown with parking right outside the front door. A number of good restaurants near this hotel. It is also convenient to the hospitals.
June 19, 2015