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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1035 reviews
95%
Recommend This Property

Ratings Breakdown

1035reviews

  • 5 Stars
    696
  • 4 Stars
    263
  • 3 Stars
    44
  • 2 Stars
    17
  • 1 Stars
    15

Staff made it

By

24 July 2017

Good all around, dirty/stained sofa let the room down. Good wifi and breakfast was good. It was the professional, friendly and helpful staff on check in and at the bar that made the best impression and ensured I would return if I needed to be in this location again. Good example of proper customer service that is sadly often lacking. Keep it up!

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Friendly staff

By

23 July 2017

club

What a delight our stay was, we had a long drive and were tired. We were met by helpful, friendly staff who went above and beyond with the service they gave us. Cannot remember the last time we were treat so well. Thank you Holiday Inn Stafford.

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Clean and comfortable hotel easy to access

By

23 July 2017

club

Have stayed here a couple of times and have to say never disappointed, friendly staff, clean and comfortable and good breakfast. Will definitely use again in the future. Just off the M6 motorway and in middle of the country so good.
GeorgeB

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Perfect

By

23 July 2017

club

Professional, friendly and helpful staff. Close proximity to motorway junction.

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Excellent Budget Hotel

By

23 July 2017

platinumelite

Reasonable price paid.
Very Clean Hotel.
Happy and helpful staff.
Limited healthy breakfast options and no A/C in rooms

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Good location but tired hotel

By

22 July 2017

club

The Hotel was in a prime location based just off the M6. The rooms were pretty compact but comfortable. Unfortunately, the couple of times I have stayed here, the housekeeping leaves a little to be desired. There were 'marks' in the fabric of the settee and the paintwork needed a freshen up. The bar area gave the appearance of a cheaper hotel and wasn't as welcoming as come other HI express's that I have stayed at. The staff were fantastic and very welcoming.

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Serves a purpose

By

20 July 2017

club

Great value hotel with decent breakfast. Ideal for a visit to Alton Towers

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Very pleasant stay

By

18 July 2017

club

Friendly service, clean rooms and good breakfast. Enjoyed with our visit.

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Good stay, shame about the room cleaning

By

17 July 2017

club

Stayed for a few nights, rooms and hotel facilities where good, room cleaning how ever wasn't great

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Great Hotel

By

15 July 2017

club

Excellent staff good food easy to get to from motorway

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The usual great Standard

By

14 July 2017

I've stayed at a lot of holiday inn hotels in the last 20 years, but this was the first night at this particular hotel. As usual the same great standard of cleanliness and great customer service I've come to know, and a nice breakfast too.
I always recommend holiday inn express.
Brian ( Manchester)

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Great service

By

12 July 2017

club

Clean comfortable friendly staff we were staying as we were in Stafford for a wedding would stay again. Handy location just off junction 13 of M6 near to tonn centre Pub close by

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