Rated 3.8 out of 5 by 648
Rated 3.0 out of 5.0 by debs1222222 basic hotel
hotel is well located but is getting old. Restaurant food is awful
May 31, 2015
Rated 4.0 out of 5.0 by Art17 Great service, helpful, friendly staff
The staff were very helpful, great with my children. It's a hotel that is close to the airport, great facilities and very clean.
My only negative was paying for the shuttle bus, to and from the airport, but it wouldn't stop me staying again.
May 29, 2015
Rated 5.0 out of 5.0 by Damamma Great place to relax before a flight.
I enjoyed staying here though it was only for one night as I had to catch a plane the next day.
The level of service, comfort and quiet surprised me for a Holiday Inn.
I really appreciated the comfort of the bed and choice of pillows and the quiet of the rooms. I had just traveled long distance overnight and desperately needed to sleep.
I also appreciated breakfast which provided a good range of food. Real cutlery was a nice surprise as most U.S. hotels at this level only give you plastic cutlery and paper plates.
I would recommend a stay here to anyone coming through Stansted for connecting flights. You can depend on a good nights rest. It provides all you need.
May 28, 2015
Rated 1.0 out of 5.0 by RTI4676 Uncomfortable stay.
Pre-arraneged cot not in room on arrival (rectified by staff). Lift room card calling system faulty. Air con in room seemed to make the room hotter. Window could not be opened making room very stuffy. 'Family room' very small with cot in. No bath. Reception queue nearly always to the door (understaffed?). The Wifi was good but having to get a new code every 24 hours was a bit annoying.
Good points: friendly staff all round.
May 26, 2015
Rated 1.0 out of 5.0 by Rusty1982 Bad Experience
The overall experience from this Holiday Inn was not of a good standard. I was not made to feel special (a valued IHG member) I had to inform the hotel I was a member. Also was told to collect the iron from reception as the staff weren't allowed to come upstairs. Finally the WiFi code given to me for being a member had already been used by a previous guest. Not happy at all, will not be using this hotel again. I am staying at a local Holiday Inn today so can compare the 2!
May 26, 2015
Rated 5.0 out of 5.0 by bamartin26 Great service
Great location, comfortable bed, quite room. Great service, just not too much to choose on breakfast. Still it was our 15th different holiday inn in europe and is reasonably priced.
May 25, 2015
Rated 4.0 out of 5.0 by Shazametty Overnite Stay for flight next day
Hotel like any other Holiday Inns they are very comfortable. Very hard to get a signal on your phone and internet connection. Only thing I would suggest to hotel is to offer their own courtesy bus instead of paying the transfer bus to and from airport which is £6 per return journey per adult.
May 24, 2015