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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.1

based on 485 reviews
86%
Recommend This Property

Ratings Breakdown

485reviews

  • 5 Stars
    216
  • 4 Stars
    163
  • 3 Stars
    55
  • 2 Stars
    24
  • 1 Stars
    27

Comfortable for the price

By

21 April 2017

club

Breakfast: On our second morning breakfast was an absolute disgrace. There far to many guests all trying to have breakfast when there was clearly not enough of the following:

Plates, knives and folks, tables and staff to cope with the demand.

One of the two coffee machines did not work; it was the same when we stayed there in January 2017.

One of the two fruit drink machines was dispensing water.

There was a shortage of scrambled eggs, again not enough for the amount of guests.

Not a great experience. With that said we were given a free night which although did not make up for the breakfast experience was welcome. At the start of 2017 it was our plan to stay at this hotel every few months throughout the next few years but a rethink is now needed.

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Could do better

By

20 April 2017

Have stayed here on several occasions. Did not enjoy last visit at Easter weekend. Hotel was busy and breakfast was shambolic.

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Comfortable stay

By

20 April 2017

club

Convenient location with car parking. Room is nice and comfortable. Breakfast is general and varieties of food choices less.

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Comfortable, clean room.

By

08 April 2017

The hotel is centrally located with comfortable rooms and is clean and tidy.

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ihg hotels

By

30 March 2017

club

the hotel was as expected clean, tidy,friendly staff

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Good location

By

30 March 2017

club

Friendly staff, clean and well appointed room, no Restuarant, but Toby carvery next door, really good

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Great stay

By

29 March 2017

club

Lovely accomodating staff. I had contacted the hotel prior to my stay about an early check in (check in is 3pm normally) and they made it happen with no problems. Excellent customer service and very welcoming team!

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Clean, tidy, comfortable

By

27 March 2017

Clean, tidy, comfortable. Food ok.
Roadworks outside hotel can be difficult to negate.

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Good but still needs more maintenance

By

26 March 2017

club

This hotel is convenient for the motorway (except for the roaadworks). It is comfortable and the staff are good. I had a problem with the maintenance of the room last time which had improved , but still needs more doing.On the expensive side for what you get compared with others and don't have the same coverage of sites.

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beds comfortable but room smelt of smoke when I arrived

By

20 March 2017

beds comfortable but room smelt of smoke when I arrived,

staff very attentive and friendly

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great service

By

18 March 2017

club

this is my second visit in a month. I am more than happy to return.

Posted byHotelStaff
20 March 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your return. Sincerely, Isabella L GM
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Strathvlyde Holiday Inn Express

By

09 March 2017

platinumelite

Overall a good hotel, clean and comfortable but breakfast could have more choice but would recommend this hotel

Posted byHotelStaff
09 March 2017
Thank you for your feedback. We will be changing the the breakfast product to introduce Bacon and Porridge based on customer feedback. This will be introduced in the summer. Kind Regards Isabella
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