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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

3.9

based on 1024 reviews
79%
Recommend This Property

Ratings Breakdown

1024reviews

  • 5 Stars
    388
  • 4 Stars
    348
  • 3 Stars
    144
  • 2 Stars
    78
  • 1 Stars
    66

Comfortable, practical room layout

By

30 April 2017

club

Newly renovated, spacious rooms with nice layoutl. Staff was very friendly and willing to assist. Breakfast room under renovation so, no hot breakfast choices except pancakes but nice selection of other items. Overall, nice hotel, I will stay there again. Raptors playoff o game was on so a bit pricey for a weeknight.

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Friendly staff and very accommodating!

By

29 April 2017

club

We had a wonderful stay! Originally we were registered for 2 nights, ended up staying for 4. Our room and bed was very comfortable. Some renovations in lobby area, breakfast was still offered (not the full breakfast usually offered but still offered a variety of options). Staff were very accommodating with our requests. Would definitely stay again!!

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Great service

By

28 April 2017

The new furniture and room décor was great. I slept comfortably without waking up once through the night. Great staff. I will probably stay there again if when I go Toronto again.

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Nice stay

By

28 April 2017

Hotel.staff super friendly. Clean room. Great breakfast. Construction going on was a little loud but improvements are always good. Would love to see a pool.

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EXCELLENT stays with clean room

By

27 April 2017

I am writing this note to compliment and commend the excellent service in all aspects staying at Holiday Inn Express Downtown Toronto

The hotel operates well with no noise inspite of renovation. The room is cleaned and well-placed.

It was an EXCELLENT stays. Definitely will return in a months or two.

Thank you Linda Joseph and Kinga.

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Great location; newly renovated

By

27 April 2017

The room was newly renovated and very comfortable. Enjoyed staying at this hotel. Would definitely return and recommend.

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Noisy, basic hotel with good staff

By

27 April 2017

club

Rooms need to be soundproofed. This hotel represented poor value for money. Breakfast was disappointing. A five star competitor a bit farther away was virtually the same price. What was I thinking?

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Best Downtown Toronto hotel for less.

By

24 April 2017

platinumelite

Good location but with the renovations to the ground floor, the lobby area is reduced and the breakfast buffet is limited on the hot food items.

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Centrally located in Toronto but unde reno

By

23 April 2017

club

Room nicelly finished. Nice short stay. Have to keep writing extra stuff to hit the minimum 50 characters. Really. You want people to complete surveys.

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Lack of construction disclosure

By

23 April 2017

When booking on line, the fact that the hotel was up under renovations was not disclosed.

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bed too soft for my condition

By

22 April 2017

mo comfortable seating, poor lighting, a bit cramped, toilet paper holder poorly situated, breakfst room way too small and crowded.

There was no comfortable chair to sit on, the room was too small

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Great location but under renovation

By

21 April 2017

club

The rooms themselves ar great, the location is fantastic easy to get around to the sites we were visiting. The hotel is under some construction and therefore dusty. Would have appreciated knowing it was under renovations prior to my booking.

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