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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 382 reviews
88%
Recommend This Property

Ratings Breakdown

382reviews

  • 5 Stars
    232
  • 4 Stars
    88
  • 3 Stars
    37
  • 2 Stars
    11
  • 1 Stars
    14

Smoking Fee

By

21 November 2017

If you smoke, live with a smoker, hang out with a smoker or just have a smelly job - don't stay here. I was charged a $250 fee for smoking in the room after I got my receipt and checked out of the hotel. After I found the charge on my credit card I have called the hotel a couple of times and asked to talk to the manager so that I could contest the fee. I have been told by the front desk clerk the manager was unavailable but I could leave a message. I've left my name, phone number and the subject of my call with the front desk clerk and the front desk clerk has told me both times that if your room smells - the first time was 'like smoke', the second time was 'off' - you will be charged the smoking fee. This is just not right.

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