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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 330 reviews
90%
Recommend This Property

Ratings Breakdown

330reviews

  • 5 Stars
    210
  • 4 Stars
    74
  • 3 Stars
    31
  • 2 Stars
    8
  • 1 Stars
    7

Excellent stay and comfy bed

By

21 June 2017

club

We enjoyed our stay and would come back again if we were in the area--friendly staff, clean rooms and a good variety for breakfast.

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Good service, very nice hotel

By

19 June 2017

very comfortable, quick check in, would recommend.

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Happy hour

By

16 June 2017

club

Hotel had a happy hour for guests Monday - Thursday in the great room. This was a nice perk.

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Great service

By

16 June 2017

club

Greeted by friendly staff as soon as i arrived. Bed was comfortable, room was clean, good variety of choices for breakfast.

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Great Location

By

09 June 2017

club

Great breakfast and close to shopping and restaurants.

Beds/pillows not as comfortable as they used to be.

I wish they would put out cookies like other HIEs do.

Rewards should be better or offered WITH points instead of in place of.

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Not too shaby

By

06 June 2017

Nice cleane hotel, with friendly and helpful staff.

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Comfortable bed and good service

By

31 May 2017

This is nice facility with great rooms and good customer service. It is in a good location near to a mall and various other places to shop. There are many places to eat around the area as well. There is ease in getting in and out of the hotel. This is great place to stay within the Chicago area.

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Great Service

By

25 May 2017

club

GM to the maintenance were very friendly and helpful. The entire staff should be commended for their service.I do not normally rate a facility this high, but the staff and facility more tan desire this excellent rating. Thank you for making our stay great.

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Comfortable bed good service and convenient.

By

25 May 2017

club

A little above average and the closest to our daughters house. That is way we always stay there.

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quiet during renovations

By

24 May 2017

club

Easy access and clean and comfortable rooms made this stay worthwhile.

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Dependably Great

By

23 May 2017

We visit our daughter at the nearby college and have stayed there many times in the last two years. The staff is always friendly and helpful and the hotel is always clean, quiet and comfortable. We will miss visiting this hotel when our daughter graduates.

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Everything you need, at a great price!

By

22 May 2017

club

Comfortable room, clean facility, great food, and a friendly staff make this an exceptional value.

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