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Rated 4.3 out of 5 by 360 reviewers.
Rated 4.0 out of 5.0 by great stay Was a great stay from a great hotel with friendly staff and comfy beds :) August 3, 2015
Rated 4.0 out of 5.0 by Comfortable,convennient, good food options, service could be better Have stayed here a few times with my kids in tow, its a decent central location for easy access to the motorway for Birmingham. There is a KFC over the road which I handy for arriving late at night. Rooms are clean and comfortable but the hotel is always busy at the weekends so can be a little noisy in the hallways. Breakfast was good, the standard HIEX options. Continental options were nice, although not a lot of options when it came to jam. Sausage and eggs were good, beans a bit dried out but all in all a good breakfast for the price of the room. Staff were not the friendliest and not particularly helpful when it came to asking about warming baby food etc - have had better experiences at other Holiday Inn/ Express. Overall still a great hotel for the price and would definitely stay here again. July 30, 2015
Rated 5.0 out of 5.0 by Greaty stopover on a long journey Then hotel facilities were excellent and staff were very friendly ad willing to help. Ideally situated just of the M6 and would recommend for a stopover on a long journey. Will also allow friendly dogs. July 30, 2015
Rated 4.0 out of 5.0 by CONVINEINT AND CLEAN REST PLACE We were on our way north from Luton airport and decided to take a break overnight Its good clean little place with friendly staff, immediately responded to request for a charger for American style plug for the laptop room clean and functional, bathroom pod nice and clean Breakfast enjoyable I would recommend this strategically located hotel on M6 which is both reasonable without pretentions and does what it says on the tin July 30, 2015
Rated 4.0 out of 5.0 by As good as always Simple clean, good sized room, plenty of parking - PERFECT July 29, 2015
Rated 4.0 out of 5.0 by Great Service and Quiet Rooms Staff at Walsall HIE are always helpful and offer advice if asked. Rooms are nice and quiet and offer a haven for snoozing. I would say that the only problem with the room is there is not enough in the way of electrical sockets and it would be hand to have one at the bed side so when charging equipment overnight phone/tablet and use as an alarm clock it means for a more natural/convenient wake up. July 29, 2015
Rated 3.0 out of 5.0 by Overall, pretty good for what it is If you bear in mind this is an 'express' hotel, then it's actually pretty good - above standard even. I've certainly paid more for larger hotels that were far worse overall. The rooms are fine, as expected, but it's probably the toilet and shower where the signs of age are harder to hide - you can tell that things have been spruced-up to a good standard - and they were still very clean and absolutely more than adequate. I was pleasantly surprised at hot food being available at breakfast (it's an 'express', remember?!) and it was very good indeed. I heard other, older guests moaning about the food availability but they also think the world revolves around coach parties. It does not. Our only gripe was the state of the ladies toilet. My wife did report this to reception in the evening and it seemed to have been resolved by the morning. However, no toilet should ever be in a state where we prevented our daughters from using it. I could already smell the problem when my wife returned to the lounge area to tell us the floor was covered in urine and sanitary bins clearly had not been emptied - the smell was disgusting and she had to clean her shoes immediately. Couldn't relax as the hotel was rammed: 3 coach parties as well as everyone else. Overall, fine for what it is and the price we paid. July 23, 2015
Rated 4.0 out of 5.0 by Great location for North South Travellers This hotel is located just of the M6 and is a good stopping point for anyone travelling to/ from Scotland from/to the south west. It is clean and comfortable. the hotel also welcomes travellers with dogs. July 21, 2015
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