 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Great room for handicap people.
ByJožeZriti
29 December 2021
Regular room was exchanged for another with a wheel chair shower and seat. Front desk was very considerate.
Great staff
ByTony
15 December 2021
Overall great experience, pet friendly and good breakfast choices.
Nice pet friendly hotel
ByBoxerdad1
01 December 2021
Nice pet friendly hotel. Clean room reasonably priced. Centrally located to the things we wanted to be near and easily accessed from the interstate.
Avoid if possible
ByGuest 2021 Dallastown PA
28 November 2021
The room was dirty. There was hair in sink, bathtub, bed, on the curtains, etc.
The beds were squeaky and quite uncomfortable.
The bedding smelled bad.
The floor was dirty.
Not sure about the alternatives, I realize this isn’t a very populous area. But I am going to avoid this hotel next time. Bad stay.
York Pa
ByMshelton
13 November 2021
I can’t believe this place is a holiday inn. I was there for over a week and my room was not cleaned once. Had to go to the front desk to get towels and wash cloths. Was told to put dirty towels in the hallway. Had to switch rooms because of mold in the frist room we were in.
Total dump
ByDon’t have a nickname
10 November 2021
Stay somewhere else. Staying here for free is not reason enough to stay.
Wonderful Experience
ByPerJo
09 November 2021
Front the moment we arrived u til the minute we departed our experience at the Holiday Inn express was great. Holly prepared a wonderful breakfast and made sure everything was just right. Anita at the front desk made check out easy. Room was comfortable and we got a good nights sleep. Thank you for a wonderful experience.
Clean and comfortable.
ByHugz
09 November 2021
The hotel seemed clean and there was a nice breakfast selection in the morning.
Nasty hotel
ByHodg75
08 November 2021
Bad experience for a holiday inn. Go stay at the new one on cinema drive in York instead of this one.
Poor service, dirty
ByGerty
06 November 2021
It is the worst Holiday Inn I’ve ever been to. Carpets were dirty, breakfast was only served 5 days a week. It was hard to get maid service. The place really needs a facelift. Had to wait to use washer because staff was using it. Fellow worker had things taken from his room and they did nothing about it.
Third party reservations discrepancy.
Byfield rep
05 November 2021
I feel I explained it in detail.
Hotels front desk transferred my reservation call to a third party unbeknownst to me. My business travel plans changed due to uncontrolled circumstances, unable to cancel reservations. Anita at the front desk did her best to explain and assist, however Manager Tonya did not return my calls, attempted to contact her 3 X's.
Pet Friendly - unusual find!
ByBeach Betty
03 November 2021
Check in process was easy - room was ready when we arrived (a bit early.) They were accommodating to the small dogs we brought along with us, and that all worked out well.
The room was clean and up to the HI standards that I've experienced before - that's the nice thing with HI - they do have a consistent standard across their properties, so you know what to expect,