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95%
Rekomendasikan Properti Ini
Pengalaman Secara Keseluruhan 4,6
95%
Rekomendasikan Properti Ini
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Bed is very comfortable and I love it
ByVictoire
November 25, 2020
There is always a room available at this hotel. Very clean and friendly staff.
Worth the stay
Bysistahsoulja
November 20, 2020
Had to be in the area for nine days. It was close to the house I was working on and conveniently located near the interstate, many places to shop and eat. The rooms were clean and nice. The staff were very accommodating and provided high quality customer service.
Friendly staff and clean hotel
Byjill
November 19, 2020
This hotel was clean and everyone observed social distancing. The staff was extremely friendly at all hours of the day and night, and very accommodating. I was a particularly needy guest this stay, unfortunately, and they met all my needs with a smile and without hesitation. I would definitely stay here again. Great for the value.
Great Service
ByKwood
November 03, 2020
I was in town to visit Daughter for a few days. I have stayed here multiple times. There are IHG properties closer to her but I get treated very well here. Check in is always easy, fast and very polite. Breakfast is ok considering the pandemic. My one complaint, the bath fan is to loud. There should be a separate switch for it. A very good place to stay.
Learn to ask
ByK180
Oktober 29, 2020
If a client comes to an established hotel like holiday inn express they expect a level of professionalism. If you're not sure how long someone intends to stay then ask. If a person doesn't check it out it's ok to call or check the room. Maybe don't check them out right away or at least inquire by phone. Communication is important to building a relationship with customers and supporters of the organization as well as trust and good reviews. My room was ok smelled funny from covid cleaning. Windows are glued shut so you can't ventilate.
Great location. Great staff
By"MYJAKE"
Oktober 28, 2020
In these difficult days , the hotel handled things well taking precautions and offering services in a safe way.
The staff is wonderful and welcoming. I loved seeing Mauricio from the Gaithersburg location who is a kind and professional . With all the changes in the world , what a comfort to see a familiar face that cares about his quests.
My trip
ByTrish
Oktober 27, 2020
Friendly staff
I was able to check in when I arrived
My room was cleaned and comfortable
The breakfast was decent
Everyone wore there mask as they traveled around the hotel
Plenty of parking
The staff was helpful and was available
Location was great was able to drive near for restaurants and shopping the hotel also have a settle bus available
Check out was fast I will return
Excellent experience
Byphil
Oktober 21, 2020
Staff was wonderfully friendly.
Girl was convenient to reach, and allowed for easy access to other areas.
Great Service and Comfortable
BySharonw820
Oktober 19, 2020
I've stayed at this location numerous times in the past year and I always pleased. The staff has always been very friendly and the rooms consistently spotless. The overall comfort of my stays ensure that I will continue to be a repeat customer.
Water issue/Bedding
ByDenise1832
Oktober 13, 2020
The room was very clean. One of the beds need to be replaced. Did not rest well because of the bed sinking in when you lay down on it. On Friday 10/9 they decided to turn the water off for maintenance because of a leak. I had a very important appointment to be at. When It was time to shower I had no water. I called downstairs to be informed that it was off. And he stated that it would be back on shortly. I waited over 40 mins and still was no water. I had to leave without showering and it ruined my day. I was not given any notice of a water shut off. I did some work online, and could have took my shower first if I was notified of a water issue. That really changed my perspective of the hotel.
Peaceful stay
ByCavaaxoo
Oktober 11, 2020
Great hotel for leisure and buisness very peaceful and offers packaged breakfast. I loved it.!
Great Stay
Byjoecag
Oktober 07, 2020
I really loved the hotel, the location is wonderful, close to the highway and shops, but secluded and private, quite and safe. The staff was very friendly and helpful. I loved my spacious room, the views of the mountains was great, having two elevators helped with getting to the room. I miss hot breakfast, maybe a hot breakfast sandwich or some hot option would be nice, but the grab bag was welcome.
I really enjoyed my stay, one of the nicer properties I have stayed at, and I have been to a few in my years as a loyal IGH member.
Thanks
Joe