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Holiday Inn Express Birmingham NEC

Birmingham Nec Bickenhill Parkway , Birmingham, B40 1QA

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Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
89%
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Esperienza complessiva

4,3

in base a 1629 recensioni
89%
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Ratings Breakdown

1629recensioni

  • 5 Stelle
    906
  • 4 Stelle
    450
  • 3 Stelle
    152
  • 2 Stelle
    73
  • 1 Stelle
    48

Cleaner lovely and helpful, reception staff mixed response in been helpful

By

agosto 06, 2020

club

On arrival it was nice that we was informed on free parking, and check in was straight forward. Only thing was we was not told much information we was told where breakfast area was but wasn’t told the time of breakfast whereas when I’ve stayed at holiday inn express hotels in the past that information has always been passed on on check in although it is in the lift with times some people may not notice this which we didn’t which caused us to miss breakfast luckily there was a lovely helpful cleaner on our floor on the morning she was speaking to us and she kindly went and got us some breakfast before it got thrown away and brought us a variety up gutted didn’t catch her name but she was a credit to the hotel. Unfortunately the reception staff was a mixture of helpfulness when I had a shower I realized there was only one big towel and one hand towel for me and my partner surely there should of been 2 for 2 people. I had to get changed to go and ask for another towel to which I asked why there was only 1 towel I was told it was due to COVID but we’re more than welcome to request more. Now this is an inconvenience and especially for some people who stay some people don’t feel extra asking for extras. There was also dirty water left in our sink which we had to empty when I told the reception staff there was no apology just “oh is it a maintenance issue we need to look at” I didn’t have an issue was I didn’t have to dispose of it by putting my hand in I was just making them aware but an apology would of been nice. When checking out I had to wait to be checked out as there was no staff on reception when finally 2 members of staff appeared I wasn’t asked was my stay nice at all like I have been asked in the past just ok not even thank you for staying with us or anything.

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Staff A*!!! Brilliant staff

By

luglio 29, 2020

club

Can’t do enough Brilliant they looked after me and my family made feeling going away good again

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Birmingham NEC

By

luglio 28, 2020

club

Clean, tidy. Staff very polite and informative during COVID-19.
The sofa bed was not very comfortable which my daughter slept on, could do with replacing. No information about the free parking on offer during our stay. Overall though a good stay with a lovely little pub next door.

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Great location and friendly staff.

By

luglio 27, 2020

The hotel was clean and safe and the staff very helpful and welcoming. The range of food and drinks were acceptable and the room was comfortable. Ideal base for the airport and for local amenities.

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Short stay

By

luglio 27, 2020

Due to the current conditions the hotel was very quite, yet the staff we still very helpful and friendly. The place was very tidy and clean. Although there were restrictions on the breakfast I found the bacon rolls a nice touch.

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ruhiges Hotel

By

luglio 20, 2020

Der Aufenthalt im NEC Holiday INN Express hat mir im gesamten gefallen, vor allem die Nähe zum Flughafen ist super. Am Frühstück sollte nachgebessert werden, da es außer Kornflakes und Milch aus dem Tetrapack kaum etwas Nahrhaftes gab.

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Comfortable stay

By

luglio 15, 2020

I had a comfortable stay in a clean environment. The hotel is quite and reasonably priced.

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FEED BACK FOR NEC HOLIDAY INN EXPRESS

By

aprile 08, 2020

club

I had a reasonable stay at the hotel. However, when I arrived the first receptionist that served me wasn't very pleasant. I felt like it was a bit put out. Either she doesn't want to be there or didn't particularly wanted to serve me. She sneezed into her hand with out tissue in sight or apology for sneezing on me.
The next day, when I was checking out the receptionist was much pleasant and professional.

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Nice stay in Birmingham

By

marzo 18, 2020

Good place near NEC. Nice room
And service. Could have a better breakfast.
I am a little bit disappointed: I have had a problem and still waiting for the hotel response.

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Birmingham express review

By

marzo 18, 2020

club

Great staff very clean, good choice at breakfast. Lovely clean room and bathroom.

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Great hotel for visiting NEC

By

marzo 14, 2020

All you would expect from Holiday Inn and dog friendly!

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Convenience stay - near airport for early flight

By

marzo 11, 2020

Generally good but restaurant menu disappointing- too stodgy.
Expensive

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