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Holiday Inn Express Chicago-Downers Grove

3031 Finley Rd , Downers Grove, Illinois 60515

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Qualche
domanda?
CHIAMACI
Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
77%
Consiglia questa struttura

Esperienza complessiva

4

in base a 1192 recensioni
77%
Consiglia questa struttura

Ratings Breakdown

1192recensioni

  • 5 Stelle
    600
  • 4 Stelle
    289
  • 3 Stelle
    116
  • 2 Stelle
    106
  • 1 Stelle
    81

Old hotel

By

novembre 13, 2019

platinumelite

This hotel is an older hotel, has not been updated. Bathroom was renovated but not the rooms with the dark colors.

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Extremely helpful

By

novembre 12, 2019

I was staying at another IHG location in town that was remodeling and I work overnight so I sleep during the day and they couldn’t provide me with a quiet room. I called this location at 9:30 in the morning to see if I could get a room and by 11:30 I was checked in and asleep in my room. Robert F. helped me on the phone and when I got to the location and gave great customer service. This hotel has always been great when I’ve stayed and I will try to always stay here when I am in town for work.

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Chicago-Downers Grove

By

novembre 11, 2019

have been there several time - all ok - many restaurants and shopping nearby

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Clean and pet friendly

By

novembre 06, 2019

club

Staff was great! Room was clean and pet friendly. Beds were very comfortable and internet was fast.

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Couldn't be happier

By

novembre 01, 2019

I make it a point to stay at Holiday Inn Express when traveling. I have had a variety of experiences however this was one of the best. Great staff, service and experience.

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Holiday Inn Stay

By

ottobre 30, 2019

We enjoyed our stay. The only thing I can say is that the hotel could use a refresh-maybe a little paint. It's an older building so it will never have a big, soaring ceiling in the lobby, common areas but it's still perfectly nice. Rooms could definitely use more outlets-if an update was done it would be nice to see that upgrade..we didn't plug anything in but I could see where it could be a bit of an issue. For us those small issues were far less important than the fact that it was clean (both common areas and room), staff was friendly and it is close to everything! Restaurants, stores all within walking distance (the Red Lobster is literally right next to it). We loved that we could take a short walk to an awesome casual dining restaurant, and that it was off 2 good size roads so very easy to find and easy to get to the places we were going as well.

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Friendly Staff

By

ottobre 28, 2019

When we checked in the desk staff was very friendly

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Two night stay okay but had a room inconvenience

By

ottobre 26, 2019

Convenient location. Friendly staff. We stayed for two nights. Our room was not serviced or towels replenished after our first night with a noon outing til our return later that evening. Had no sign on the door. Apparently the housekeeping staff made a mistake of a room check and later housekeeping supervisor QA check of the rooms for service was not done. They can check their security cameras if they like of the timeline. We returned that evening and nothing had been done, and I tried to call the front desk and the room phone did not work. I went to the front desk and the night reception was so kind to provide us with towels, and would mention to the manager on Monday of the error acknowledging my comment the manager should give us 100 or 200 points for the inconvenience, which we have not seen or heard anything yet. The night reception was on duty the next day and said she would follow up with the manager on Monday. Reservation staff at hotel does not appear to be reviewing guest room reservation special requests or QAing housekeeping check off list.

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Great stay

By

ottobre 22, 2019

club

Perfect location for our stay. The hotel was full with a couple of buses of student athletes and a large Indian wedding group. Staff did a great job of handling the crowd at breakfast. I was impressed with the job they did. Also convenient that there is a Red Lobster in the same parking lot. Overall very nice hotel.

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Best Hotel I Have Been To!

By

ottobre 21, 2019

club

Cleanest room I have stayed in in quite a while! Had a great room with balcony. Quiet location. Had a great stay. No hassles or complaints at all. Close to some good restaurants.

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DG Hotel

By

ottobre 20, 2019

club

A gem! Nothing express about this hotel. I felt like I was in a regular all
Options hotel. Definitely enjoyed stay.

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Good for the price

By

ottobre 18, 2019

club

Nice hotel for the price. Room with the hot tub was very nice and worked well. Loved the executive suite.

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