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Esperienza complessiva 4,2
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Holiday Inn Express Stay
ByMegg
novembre 24, 2020
We enjoyed our one night at this hotel. Shower was good with hot water. King bed was very comfortable No problems noted. Did have a coffee maker in room. However coffee was too strong. Went to lobby and got some very good coffee. Was disappointed they had a limited breakfast. They do have breakfast, we went to lobby, got oatmeal, banana
Poor Stay at HI Express
ByWillie
novembre 21, 2020
I had difficulty checking in.
I asked for a 6AM wake up call and never received one.
No hot tub.
Very limited breakfast.
Not great
ByDubb
novembre 18, 2020
When we check in. The room we had was just remodeled. Everything looked really great. Smelled good and clean. When went to a friends house that lives there and visited for most of the evening. We came back and wanted to go to bed. My wife went to the bath room and almost slipped and fell. There was water coming out of the light fixture in the ceiling. We requested another room. We got the same kind of room. But it was not clean and smelled. I asked the staff at the counter to have the room cleaned when we left for the day. Came back and nothing was done.
great place ez access
ByLori
novembre 17, 2020
very clean, friendly staff breakfast was lacking only single serve items but very minimal there's no pre made coffee at all, nothing hot, im sure because of covid... we went next door to denny's. but the little shell station has some great HOT breakfast foods for sale and coffee and hot chocoa are great too!
Pets allowed
ByNone
novembre 10, 2020
I’m pretty sure the room directly across me was a long term tenant. She had two large dogs and she smoked. Every time I walked the hall I could smell dog and cigarette smoke.
Tired from traveling needing to relax
ByBoxer23
novembre 04, 2020
Great place to stay, great service, very convenient to the local attractions
Worst Holiday Inn Experience EVER!
By
ottobre 26, 2020
This was by far the worst experience we have ever had staying in a Holiday Inn Express!
The sheets were wrinkled, the bedspread was barely big enough to cover the top of the bed, the bed was very high off the ground, my husband had to use a footstool to climb up, bed was hard as a rock!
The hot water was not working in the shower, we let it run 10 minutes and it never changed to even lukewarm. We had a to take a cold shower with a shower head that was plugged up so water was spraying everywhere but down.
The Keurig coffee machine water did not heat up enough and our coffee was undrinkable.
Carpet was dirty, left our socks on and they were filthy by nights end.
This holiday inn was no where near the standards we expected from them!
Front desk didn't seem to care when we told her our complaints. She just smiled at us and never apologized or asked what she could do to make our stay better. Very uncaring and unprofessional!
HORRIBLE!!
Worse holiday in
BySara
ottobre 21, 2020
Worse place ever, they rooms are not clean at all we check in and there was hair in the beds in the bathrooms and stains in the sheets in the beds. They didn’t clean our rooms in like 3 days and when they finally did they left the trash inside the rooms and one bed without fix or change the sheets. We even went twice to the office and they said if you need your sheets change we can give it to you and you can do it yourself.
disappointing stay
ByArchie Bunker
ottobre 07, 2020
My last stay was disappointing. Staff very scarce. No one to report any issue with. No acknowledgment of Spire Elite like usual. Still no breakfast here but at Holiday Inn at other places its full breakfast. I don't need you to protect me!
Renovation
ByErrol bonite
ottobre 07, 2020
The hotel was beautiful and clean the staff was wonderful here are a list of problems i experience.
1st room hot water did not work
2nd room. Hot water did not work
3rd room was a handicap room and the toilet was full of feces
4th room was perfect
The hotel was going through a renovation shower selector was not installed properly.
Comfortable bed and great service
ByTilt62
ottobre 06, 2020
The remodel look and feel was very appealing with very comfortable beds. The front attendant provided the breakfast choices quickly and safely.
Problems
ByTheo
ottobre 05, 2020
When I first booked my room I requested a room away from the elevator and ice machine.. the room I got was right next to the elevator and ice machine. I asked for an upgrade and was told that normally I would be able to get one but the hotel was booked. Later I kept seeing people checking in. When I got a different room.. the door was open! I turned down service on 2 different days.. just wanted towels. I was told that they were out of towels! Both times!! What hotel would ever run out of towels? The front desk person was taking private calls while speaking to me. Too many incidents to write!!