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Holiday Inn Express & Suites Pleasant Prairie / Kenosha

7887 94th Avenue , Pleasant Prairie, Wisconsin 53158

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Recensioni degli ospiti
Ogni recensione e valutazione che riceviamo viene verificata per garantire che le informazioni pubblicate vengano fornite solo da ospiti che hanno effettivamente soggiornato nell'hotel.
93%
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Esperienza complessiva

4.5

in base a 756 recensioni
93%
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Ratings Breakdown

756recensioni

  • 5 Stelle
    526
  • 4 Stelle
    152
  • 3 Stelle
    33
  • 2 Stelle
    27
  • 1 Stelle
    18

Comfortable bed

By

11월 26, 2020

Good hotel for price and good location to highway.

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fair

By

11월 19, 2020

club

ok experience; all was well except there was no mention of the pool being closed until check-in; no where in the covid-related info was that mentioned. very disappointed to hear this at check in as we never would've come.

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Stay in Kenosha

By

11월 16, 2020

platinumelite

Ti had one of the best check in experiences with this hotel it was very quick

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Clean, convenient location

By

11월 12, 2020

I reserved 3 rooms.
I called the day before check in to report that 1 person was ill and could not come and to decrease the reservation to 2 rooms. I was told there were only 2 rooms saved for me. That was an error.
Upon check out of the 2 rooms which were used, I was called and asked when I would be checking out of the 3rd room. There was no 3 rd room used by me or my guests. That was a problem ....I was told someone was checked into that 3rd room on my credit card under my name....big problem.
On 2 consecutive days after check out I called for verification that my cc was not billed for more than 2 rooms 2 nights. I asked that a manager call me....that has not happened,....big problem.

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Very clean and felt like home !!

By

11월 03, 2020

Overall my room was spacious and the bed was very comfortable I was able to relax and felt I was home easily relaxed !!

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Great service

By

11월 02, 2020

club

The place is really clean, very nice, and quiet. The staff were very friendly and easy to talk to

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Perfect location.

By

10월 18, 2020

The hotel was perfectly located for our stay. The staff was awesome! Breakfast was sad.

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Sub quality. Will never stay again

By

9월 22, 2020

platinumelite

This hotel is independently own and needs an overall cleaning and renovation.
We are platinum elite members and needed a late check out and the front desk clerk told us they could not give us a late check out. We were disappointed.
The room was not clean. The bathroom drywall was punctured by the shower rod on both ends
We had holes in our sheets and the shower curtain
The toilet didn't have a lid.
The carpet needed a good cleaning. Exterior needed a great cleaning and shrubs needed trimming. Guest were also allowed to smoke on property 5 feet from the entrance.
The pregnant young lady was friendly.
We will never return

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Helpful Staff

By

9월 21, 2020

platinumelite

We had a two night stay to visit family. We requested and received a room on first floor near lobby, even though I reserved late.
Breakfast person who put out tray of choices from behind plexiglass was very helpful, since we ate in our room to be safer.

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A great deal

By

9월 15, 2020

club

This property has a great location and a dedicated, friendly staff. Always immaculately clean. Covid has changed what amenities they offer and how, but they do their best. I've been staying here for over a decade and, during this lower occupancy time, I think the company should do some updating of the rooms. The bed is comfy, but all the other furniture us worn. Change it up; refresh! Then you will be back to 5-star quality!

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An okay experience

By

9월 14, 2020

We had an overall good experience, but the furniture, bed, and bathroom are getting pretty worn out.
We always leave a tip for housekeeping but we didn’t get any new k-cups for the coffee maker and had to go to the front desk to get some for the next day. So much for tipping.
The staff was friendly and accommodating serving breakfast and at the front desk .

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Comfortable bed and fair price

By

9월 14, 2020

club

Overall my experience here was a good one. Rooms are adequately cleaned with no unruly aroma. Beds are king sized and allow for a restful sleep. Small breakfast selection in the morning although it would be nice if they opened at 5am vs 6am to accommodate earlier schedules. The biggest complaint I have would be the unpleasant poke your feet get if you step in the wrong spot where the tack strip is located between the bathroom and carpeted flooring as there isn’t enough cushion to cover the tack tips, requiring you to put a towel down to prevent this if barefoot.

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