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Esperienza complessiva 4,5
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Good hotel in prime location
ByAlex
novembre 25, 2019
Friendly , helpful and efficient reception, gave us a room up to our expectations. Room and bathroom clean, and quiet, Breakfast selection and quality is excellent. Good and friendly service, pleasant place to have breakfast. Checking out fast , well organized
Poor service
ByJustyna
novembre 24, 2019
I had to wait for 20 min to check in. The lady said she was in the back office. Perhaps worth checking more often if there is somebody waiting.
Then they charged for printing... not much but the principle
My colleagues stayed at the othet hotel around the corner. It was much nicer and cheaper.
Great Location and Service
ByTiJo27
novembre 20, 2019
This hotel is ideally placed din the Hague for easy access to transport and the towns sites. I would recommend for business or pleasure.
ホテルスタッフの対応が素晴らしい
Bymuraky9903
novembre 16, 2019
設備に対する希望があります。
１．ＵＳＢ電源も使えるコンセント（ＮＨホテルの滞在ではあった。）を設備して欲しい。
２．Ｃタイプ電源タップの貸し出しか部屋に備え付けて欲しい。
Be a king/queen for your hotel stay!
ByHerbs
novembre 15, 2019
Excellent service and accommodating staff. They will give you the room of your preference if you want to get either a good night sleep, a good view from your hotel window or both.
Its a few steps away from excellent bars and restaurants where you can indulge yourself in good food and drinks.
Be an IHG member and you will even receive some small items to recognize your support with their hotel chains. You will really feel that you are special when you have a special preference for your room or other hotel services.
I've been here too many times so I think the downside is that they always have the same variety of breakfast. They should put more variety on their breakfast choices.
Great front desk staff
ByKJ606
novembre 12, 2019
We made an error when booking. The front desk staff was really helpful and accommodating. The hotel was fully booked, and we needed to stay one additional night and didn’t want to move. The staff and manager went beyond expectations and we were able to stay the extra night. Every person that we encountered at the hotel was very helpful and pleasant. The room was nice.
Good city centre location
ByBazM
novembre 11, 2019
We have stayed at HIE Den Haag Parliament on 4 occasions now. All our previous experiences were very good, but this time it represented not such good value for money. The cost of rooms has increased, We paid for 2 nights in November what we paid for 3 nights last January.
Breakfasts are of much lower quality than on previous visits, watery orange juice, not fresh croissants, no hot dishes available. One staff member trying to restock food and clear tables.
Not the Expected IHG Standard
BySamP
novembre 10, 2019
When we arrived at the hotel we found out that the parking garage door did not work. Therefore we had to park in the nearby garage for a higher charge. In the room we discovered that the phone did not work. I needed to travel from the 3rd floor to the reception to find out they could not resolve the problem. We were only lucky there was no emergency and a need to contact the reception in an expedient manor. After I returned to our room from attempting to rectify the inoperative phone, my door card did not work. It was only good that we had gotten two cards at check in and my wife was in the room. However, we could not leave the room with the only working key because the remaining person would have been left in the dark. The key card is needed for the lights. I had mentioned some form of compensation to two separate receptionist, but that must have fallen on deaf ears. This was not the usual 10/10 standard we have experienced at other Holiday Inns where we have stayed.
Excellent time in Den Haag
ByCetin
novembre 09, 2019
Thanks to the entire professional team of the hotel my short stay was excellent. Participating on a congress and having to overcome some technical/formal issues for my business, the hotel-team had been highly professional and very friendly in supporting me!
Thanks to the team!
Thanks to Holiday Inn Express!
Mejor de lo que esperaba
ByAnamaca29
novembre 07, 2019
La ubicación del hotel es inmejorable y, aunque por fuera no parezca gran cosa, las instalaciones son muy cómodas. El personal es muy atento y amable en todo momento. El desayuno, aunque no tiene la variedad de los grandes hoteles, sí que hay diversidad de opciones entre dulce y salado. La habitación es lo suficientemente amplia para moverse libremente por ella. La única pega que le puedo poner, es que la cisterna del váter no cargaba bien.
Excellent staff
ByJT60
novembre 07, 2019
Everything were near perfection except quality of breakfast. Example, coffee is poor quality, muesli was very hard, etc.
Nada a reclamar
ByRiacardo D. Passos
novembre 06, 2019
A recepção conta com funcionária que fala o português o que foi muito bom. Achei o pessoal da recepção muito prestativos. Nota 10