Sua sessão expirará em 5 minutose 0 segundos, devido à inatividade. Continuar conectado
Sua sessão expirou. Entre para acessar seu perfil

Holiday Inn Express & Suites Dallas East - Fair Park

8703 East RL Thornton Freeway , Dallas, Texas 75228

Tem uma
pergunta?
CHIAMACI
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
81%
Recomendar esta propriedade

Experiência geral

4,1

baseado em 984 avaliações
81%
Recomendar esta propriedade

Ratings Breakdown

984avaliações

  • 5 Estrelas
    550
  • 4 Estrelas
    209
  • 3 Estrelas
    73
  • 2 Estrelas
    67
  • 1 Estrelas
    85

THE WORST HOTEL EVER, SERIOUSLY

By

setembro 25, 2020

Chose to stay at this Holiday Inn Express. Let me start off by saying that all of our previous experiences with Holiday Inn Express hotels have been good if not great in the past. HOWEVER THIS STAY WAS THE WORST HOTEL I HAVE EVER EXPERIENCED IN MY LIFE!!! Not to sound negative throughout this entire review but it really is unavoidable. The experience was terrible from the very beginning. From the start, I reserved us a 2 bed suite in the hotel however upon arrival I was given a basic single bed room (no suite) and was told this was my reservation that I made. Once I showed the receptionist my email confirmation he said he didn't understand why they allowed me to book that kind of room if it was not available. He proceeded to look for five more mins to see if he could manage to get us the room we booked but of course he was not able to accommodate us. To avoid any further hassle I decided to accept the room and make it work for my family (myself, wife, and two daughters). Then we get to the elevator, its not working correctly so much so that WE EVEN GET STUCK ON THE ELEVATOR for a while because the doors wont open. How does an elevator get this kind of issues going on with it is beyond me. The receptionist was alerted and gets the elevator to start working again somehow. We then proceed to take the elevator to our floor...when I tell you that as soon as the doors opened all we could see was clouds of smoke!! The smell of weed in the air was so loud. It was so cloudy on the floor that you could barley see but a couple feet in front of you down the hall. Looked like a movie scene from Cheech and Chong. Once again I'm trying to look the other way and make it work hoping that the room did not have the same effects as the hallway did. After finally finding our room through the smoke, I open the door and not only was it also smoked out, the carpet was stained throughout! I mean if I did not book the hotel myself I would have sworn that WE WERE STAYING AT A PAY BY THE HOUR MOTEL. That was it for me though, I couldn't allow my family to stay one more minute in that hotel. I told the receptionist what was going on and that his hotel was lousy. All he could say is he was sorry but that this is how it was currently. NEVER AGAIN WILL I BOOK AT THIS LOCATION!!!

Leia mais
Ler menos

Comfortable bed and clean bathroom.

By

setembro 16, 2020

platinumelite

I love this location! I stay here often and it's because of the friendliness and helpfulness of the staff, the cleanliness of the rooms, the comfort of the bed, and good price.

Leia mais
Ler menos

Clean room, including bathroom.

By

setembro 16, 2020

platinumelite

I love this location! The staff are all friendly and helpful. My room was comfortable and clean. I stayed over a holiday weekend, and was not bothered by excess noise. I will stay here next time I'm in town.

Leia mais
Ler menos

Friendly staff, great location and good price

By

setembro 16, 2020

platinumelite

I love this location! The rooms are comfortable and clean. Bathrooms are well-lit and clean. Staff are very friendly and helpful. And the price is very good. I will stay here again when I'm in town.

Leia mais
Ler menos

Least favorite Holiday Inn

By

setembro 09, 2020

club

The TV in my room had a huge hole in it, the Keurig in the room didn't work, the telephone didn't work, toilet hardly flushed, sink hardly drained. I brought some wipes to wipe the surfaces down to be cautious during COVID, and the wipes were quite dirty after wiping down the bedside table, etc. Not sure how well rooms are being cleaned. I normally love staying at Holiday Inn, but it was not a great time.

Leia mais
Ler menos

Comfortable bed and clean hotel overall

By

setembro 06, 2020

club

I booked a room here after being extremely disappointed with the service of the previous hotel I was staying in. The bed was so comfortable and clean. They were no stains on the linen and the towels were clean also. The bathroom was very clean as well. I would’ve like for it to have been cleaned at least once during my stay though.

Leia mais
Ler menos

Spacious room cold ac

By

setembro 04, 2020

club

The room had two beds and a couch was pretty spacious. The fan didn't work in the bathroom and my room phone did not work. I am grateful to be able to stay at this hotel due to hurricane Laura evacuation.

Leia mais
Ler menos

Horrible Experience

By

agosto 25, 2020

club

From the time I arrived the customer service was horrible. There was notes on my reservation that the rep failed to even look at. So we spent too much time going back and forth. Then he made me wait an hour for my check in saying that they were still cleaning the room. When I finally made it to the room it was very hot and food and stains on floor so I know they hadn’t been cleaning. Not to mention the room never fully cooled off, my entire stay the front room was warm. Then they don’t tell you that no breakfast only grab and go bags with a little of nothing in them. I picked this room partly because of breakfast so I still had to go get breakfast. The guy that worked the night shift was nice but everyone else on the day shifts have very bad attitudes. I will never be back for that reason alone!

Leia mais
Ler menos

The best hotel

By

agosto 25, 2020

I love staying at this hotel because it’s clean and very nice.

Leia mais
Ler menos

Nice rooms

By

agosto 11, 2020

This is a really nice hotel to stay at and the staff is very nice and friendly. They keep it very clean and safe .

Leia mais
Ler menos

Comfortable bed and great service

By

agosto 04, 2020

it was a great stay and the the pool was fun , the front desk were very polite and answered what ever questions i may have had

Leia mais
Ler menos

Not cleaned properly

By

julho 28, 2020

During my stay my bathroom wasn’t cleaned properly from the previous guest and my air conditioner was leaking. Front desk tried to make it right but during this time health is more important than money

Leia mais
Ler menos