 Comentários dos hóspedes
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Experiência geral 4,6
94%
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Updating
ByTraveler
fevereiro 11, 2020
The hotel is being updated and from what I observed, the updates look nice. The bed was a little firm. It was a little difficult to sleep due to the lights coming into the room from around the window shade and the main door, along with the bright alarm clock. Overall though, the hotel was a good option.
Great service
ByBridget20
fevereiro 07, 2020
We did not have a room reserved as we were in town for a family emergency. The front desk was very accommodating at getting us checked into a room promptly and were very friendly throughout our stay.
Swimming pool and breakfast
ByRickie
fevereiro 07, 2020
Overall was good,front desk,food and the rooms. The good morning and good night when ever you return each day.
Good hotel
BySksmonk
fevereiro 03, 2020
Good hotel, clean. The internet sucks. Breakfast is the same as every other holiday inn I have been to. The bathroom was clean.
Beyond Great Service
ByMMA OF KC
janeiro 27, 2020
I came to Missouri one month to visit my other office and on Monday I was having trouble getting an Uber due there was no availability so Chris (I believe thats his name)the manger offered to give me a ride to my office and I want to say Thank you and I appreciate that very much. He went way beyond his duties. I love staying at your hotel because all the staff is always nice and Chris especially was very nice and great for giving me a ride.
Great Location
ByDwana1204
janeiro 27, 2020
My family members stayed at the Grandview Kansas City location and were very pleased with the service. My family members were in Kansas City attending a funeral sad to say. The staff I was told were very sympathetic and friendly to my family. The property is clean and the parking lot is lit well. I am looking forward to staying at this particular location myslef.
Don’t recommend
ByChiefs2020
janeiro 21, 2020
Awful service. Uncomfortable bed. Not accommodating
Very clean hotel
ByKarll
janeiro 20, 2020
Use this hotel often for clients. Always excellent choice.
Surprise fees added
ByKC52
janeiro 09, 2020
At check in there were additional "processing" fees imposed by the owner that were not mentioned while making the reservation. Desk clerk agreed to remove them, but then they were added back at checkout.
Attentiveness to request
ByGrandma L
janeiro 06, 2020
We found the highway noise to be significant. When we discussed this with the staff, they were very responsive and helped us relocate to a quieter room.
Noisy with new care from staff
ByTwotall
janeiro 05, 2020
We had people above us making tons of noise above us and the staff did nothing about it but said oh they just left when I was checking out like that mattered to me i was leaving to.... fro. 6 am to 1030 when we checked out the noise was horrible we couldn't even sleep.
Comfortable bed and great service
ByBrenda
janeiro 03, 2020
Everything was good met some people from Iowa there and we got to enjoy time with them.