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Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
90%
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Experiência geral

4,4

baseado em 1690 avaliações
90%
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Ratings Breakdown

1690avaliações

  • 5 Estrelas
    1124
  • 4 Estrelas
    341
  • 3 Estrelas
    107
  • 2 Estrelas
    67
  • 1 Estrelas
    51

Perfect location great service

By

novembro 24, 2020

club

perfect location go major hospitals. Walking distance to eateries, emergency room 3 or 4 hospital and medical systems and on a major bus route if you need to go farther. If you have someone who has major surgery or extended care at hospital. Perfect location for caregivers, nurses and doctors

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Unhappy check-in

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novembro 15, 2020

club

I was very unhappy with my check-in. The music was so loud I couldn't hear the desk clerk. I told her the music was too loud. She removed her mask. I told her, her mask was not the problem, the music was too loud. Instead of lowering the music, she rudely spoke louder. She told me the 1st floor accessible room I requested was not available so she would put me in a second floor regular room with 2 queen beds. I told her I called the hotel 2 days before my arrival and was assured I would be in the room I requested (118). She said the reservation desk does not know which rooms are available. I told her I spoke with someone at the hotel because I had questions concerning the room. She quickly put her mask on, changed the subject and spoke so fast I had to ask her to repeat. She said breakfast is from 9 to 10. I said the desk clerk that answered my phone questions told me they have only grab-and-go breakfast bags due to coronovirus. She said "no" our breakfast area is open. I asked what (coronovirus) phase are they in. She said "2". I was very unhappy about not getting the room that, 2 days before my arrival, I was assured I would get. I requested that room because my daughter and I are both physically handicapped, and especially because my daughter is blind and has a guide dog. In the event that the elevator would not be functioning, it would be very difficult for us to use the stairs.

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Wendy who handles breakfast made my trip more enjoyable with her cheer and

By

novembro 09, 2020

club

Nicely located in the med center. Reasonably priced.. there was some noise from some rooms so did not sleep much the 2nd night. More attention to be made on Cleaning the shower heads.

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Excellent choice for Memphis mid-town medical visitors

By

novembro 09, 2020

club

Excellent choice for Memphis mid-town medical visitors. This Holiday Inn Express does a great job providing a convenient location, courteous service, and good value for the intended purposes.

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Very pleasant experience

By

novembro 07, 2020

Overall very well maintained. Comfortable clean room where I was able to relax and sleep. Staff helpful and courteous. Breakfast was good.

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Overall, not up to par with other area hotels

By

novembro 06, 2020

Overall, the other area Holiday Inn Express hotels have better breakfast items. The noise level is not good at this hotel. The other area Holiday inn Express hotels offer a water bottle and a cookie at check in. This hotel only has the bare minimum of amenities.

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Nashville stay

By

novembro 06, 2020

Everything was great. The room was very clean and quiet. The breakfast was ok considering the COVID restrictions.

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Medical stay

By

novembro 01, 2020

We had an appointment at MUT and the proximity to the hospital is perfect. The room was very clean and the staff was very friendly.

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Hotel Stay

By

outubro 28, 2020

club

At first, we went to the Holiday Inn down the street, and they told us that we were at the wrong hotel. Then, we drove to the correct hotel, however, when we got there we were so disappointed because it was much smaller than the Holiday Inn. Then, we grudgingly went in because we were so exhausted. The minute we stepped into the Holiday Express the staff made us feel so welcome and they did not stop until we packed and were in our car. We fell in love with them, especially a young man Darrell!

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Okay during Virus

By

outubro 26, 2020

club

Staff nice, place okay given the China Flu issues. The common areas in great shape. The rules followed.

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Excellent property!

By

outubro 24, 2020

club

Love the hotel. Conveniently located close to hospital

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OK remodeled hotel

By

outubro 14, 2020

club

Not too many people here on Saturday and Sunday nights. Late check-ins Sunday night caused us to be awakened. Some talk between rooms in hall. Did not report this. Breakfast ok considering COVID.

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