 Comentários dos hóspedes
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Experiência geral 4,6
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Excellent front desk staff
ByBellytalker
Dezembro 09, 2019
Check-in was excellent. The lady at the front desk that checked me in was superb. Whatever you're paying her isn't enough.
Great hotel
ByRoger
Dezembro 06, 2019
Other than the train across the street, very nice hotel
Great Staff
Bymwmetcalf10
Dezembro 04, 2019
We Booked into this Hotel for a hockey tournament the staff here are awesome! They were prepared to have hockey teams stay here had an open banquet room for kids to play in opened up the dining area in the evening for a pizza party for another team and the staff were running around with candy bowl for the kids. i would recommend this hotel to anyone. They were able to manage the chaos of 3 hockey teams with minimal disruption to other guests! Great training by hotel management and next time i need a place to stay in whitecourt this will be the hotel we book at.
Excellent hotel
ByLDimock
Dezembro 02, 2019
I stayed here for three nights. The entire staff made me feel very welcome and was very accommodating. I would definitely recommend this hotel to anyone
Great
ByA hockey mom
Dezembro 02, 2019
If you are in town for hockey stay here! Tara at the front desk was very accommodating, extremely friendly to our children and made our hockey team feel welcome.
work stay
ByNW DM
Dezembro 02, 2019
hotel is extremely clean and staff are excellent. I stay here once a month for a day or two and the staff use my name and are excellent.
Comfort and staff
ByVisiter
Dezembro 01, 2019
All facilities were excellent and the staff were great.
Twas not a planned stop, but exceeded expectation
ByCasey
Novembro 29, 2019
Lovely hotel, great location. The most amazing staff from front desk to room attendants, they were very pleasant when passing in the hallway.
The gal at the front desk anticipated my every need, little details that make traveling alone a comfort.
Warmest gratitude to all the staff you are a credit to the IHG family.
Karen
Overly helpful desk clerk.
ByTanP
Novembro 27, 2019
This is a great hotel with excellent staff overall. The only issue we had was the overbearing desk clerk. We were there with my son's Peewee hockey team and although the desk clerk worked hard to make sure the kids had a good time, she injected herself to much in our stay. Not only was she making unnecessary phone calls to our room to update us on what she had done for the kids she also chastised the kids on the quality of their game play during their tournament after having watched them play one of their games. I am all about good customer service but she was way to involved to make me give her a five star rating.
Pleasant stay
ByAnchya
Novembro 24, 2019
Friendly staff, great breakfast choices, comfy beds
Home away from HOME
ByRN34
Novembro 18, 2019
Had a great two week business stay. I made an error and failed to tell the check in staff that we were working for a particular client who had a corporate rate at the hotel. At the end of our stay the staff made all the adjustments to the bill and looked after the saving.
Best beds and pillows
ByCb76
Novembro 15, 2019
Great, clean and most friendly staff. The beds and pillows were the best