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94%
гостей рекомендуют этот отель
Общее впечатление 4,5
94%
гостей рекомендуют этот отель
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Great service and staff
ByStetson58
февраля 27, 2021
The staff we dealt with were friendly and helpful, but the facility was in need of maintenance. We found trash left in the refrigerator, the hose in the handicap accessible bathroom was damaged, the bath bench was damaged, and the bathroom door handle came off the door. We also had repeated difficulty with the pool door, the pool did not seem to be heated. When we notified staff they were quick to assist with what they could, and discounted our bill for the other issues.
Great stay!
Bynashski97
февраля 25, 2021
Easy in and easy out. Great location. Everything is in walking distance from the hotel
A guest judgement
ByDion
февраля 24, 2021
It was clean,nice place but didn’t like how the night shift worker spoke to me he is rude and very judgmental about appearance based on skin color
Great place to stay
ByMike
февраля 20, 2021
A great place to stay, has many good restaurants around and michigan's biggest mall next door.
recommended location
ByScribbage
февраля 19, 2021
Stayed for one nite on business. Arrived very late and appreciated the welcoming greeting. Same for morning departure and a greeting of enthusiasm. Room is clean and fresh.
Nice place
ByKade
февраля 19, 2021
The front desk lady was so kind and friendly. She got us checked in fast and answered all questions before I could ask them. The parking was a little scarce and was hard to find in the winter snow, thankfully the mall is right there for extra space. The bathroom had a bidet which we were unfamiliar with but you can still use it like a regular toilet without using the extra features.
Great Stay
ByMark
февраля 17, 2021
It always has been a great place for my family and I to stay when we travel back to Michigan. The staff are always friendly and do everything they can to accommodate your stay experience. Thank you for everything that you do!
Very friendly staff
ByAmy m.
февраля 17, 2021
We had a great time at this hotel and it was very conveniently located. The only issues we had was the pool area was not clean however a big group of people had just left when we arrived. Unfortunately some people just don't pick up after themselves. There was also never any towels available for us at the pool.
Just Meh.
ByMike
февраля 17, 2021
The pregnant lady who checked us in was the highlight of the property. Room was meh, needing a remodel badly. The heater was ridiculously loud. It took 20 minutes to get hot water the first night. (3rd floor)
Does Michigan not clean snow from lots and walks?
Great location and very nice hotel for the price!
ByMeadowscrossing
февраля 17, 2021
Very convenient and great accommodations, recommend for the area and the price.
Recent Stay During Covid
ByATravel
февраля 09, 2021
With covid the breakfast available/included was very disappointing!
Things that they can do better
ByMama04
февраля 09, 2021
I had no hot water at night till the next morning, the comforters were awful the inside of it all crumbled up to one side, and people were partying next to us a few rooms down but we’re so loud and above us so my kids had a hard time sleeping till the noise went down. Barely anything for a breakfast choice. And I brought up to the front desk about pool area needing to be cleaned and I was told they clean it every night yet my whole stay it wasn’t cleaned I took pictures on my last day. My kids went swimming one time and my son came out of the pool with a chunk of hair on his arm upset after that we didn’t go swimming, it’s a little alarming because of covid and the floor or nothing being cleaned.
Now the positives it’s right by the mall witch is nice also it’s across from my elderly grandmothers place. The room was big and fit my family and the price was okay. I am a loyal ihg customer and only use those hotels while traveling.