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80%
гостей рекомендуют этот отель
Общее впечатление 4,1
80%
гостей рекомендуют этот отель
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7 rooms ac unit did not work
Bycharrison15
февраля 08, 2021
One of the worst hotels, I've ever stayed at. Customer service was nice but I felt like I was speaking a different language. First room I was in nothing worked for air, then checked 7 other rooms and it was the same. Milk at breakfast is always spoiled. i would rather sleep in a car with dirty mike and the boys then stay there. I will never go back.
Nice staff/strange room/overcharged on pet fee
ByThisisslew22
декабря 31, 2020
Called ahead and was told pet fee was $15 so booked room;got charged $25. They wouldn’t adjust it. Really strange room with long hallway and brick wall in the room. Super dark, had to use cell phone light to see microwave. Grab and go bags for breakfast were nice.
Great and affordable rooms
ByL. Long
декабря 28, 2020
The facility is clean and quiet for an awesome stay. The rooms are spacious and comfortable. The only problem is the lighting. The lamp is not well lit.
Great Stay
ByDavetheblade82
декабря 25, 2020
Stayed here for a Wedding i was working, even though the Wedding turned out to be Horrid, our stay here was most pleasant, the staff went beyond my expectations, especially Brittany and Wanda, they are excellent members of the company and should be compensated for their outstanding customer service. The location of this place is excellent as well, it is within walking distance of some great restaurants and coffee shops, over all great stay, will definately be returning.
Horrible
ByMojo
декабря 23, 2020
I asked daily for housekeeping to clean my room! I was told they would leave a note. My whole stay the room was never cleaned. I worked 12 hours a day and had to go get my own towels from downstairs. I checked out early and will not be returning!
Great stay
ByCleckler
декабря 08, 2020
We were welcomed like family by the front desk personnel and they took care of our every need. The room was exceptionally clean and the bed and pillows were so comfortable. I will definitely stay in this motel again when I’m in this area.
Unfulfilled
ByRicky
ноября 19, 2020
I was tired wanted something to eat. My options were limited. I asked the staff and they answered none of my questions. My tv didn't work. They moved me to another room where the tv didn't work. I just gave up and went to sleep with netflix on my computer
Still IHG quality with a few changes
ByMomof3
ноября 04, 2020
This location was IHG quality with clean rooms and comfortable beds. The one downside was the limited breakfast due to COVID 19 protocol. It would have been nice to know that ahead of time then we could have made arrangements to have breakfast somewhere else.
Convenient and clean
ByMkay
октября 28, 2020
Enjoyable overall stay. The staff was friendly, but did not keep breakfast options stocked past 8 AM.
Short stay not good value for money
ByPersonne
октября 27, 2020
Draws were shut with velcros
bathroom floor no clean
one towel had hairs
breakfast to be pickup before 8h30am on a sunday morning isn't really welcoming
Poor Communication to Staff
ByEdward
октября 17, 2020
Just to be fair the staff member that was there did put a great amount of effort in to make me happy and satisfied. She was the only one on property, and was probably lacking in the training that she received prior to being left alone.
She could not get the key machine to work, and said it had been that way for a couple of days. She walked me to three different rooms to let me in for my stay. One of which was occupied, and two were not cleaned.
All in all, after she checked a couple on her own, without me following her around, we did find a clean room with a comfortable bed. I slept great, but it would be hard for me to return based on this experience.
Great stay
ByZero1
сентября 14, 2020
Great hospitality nice clean rooms would come back if ever in Baton Rouge again