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81%
гостей рекомендуют этот отель
Общее впечатление 4,1
81%
гостей рекомендуют этот отель
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Comfortable Beds but terrible service
ByAkep
мая 06, 2022
Just spend some time hiring better front desk workers. I understand it’s hard to find people right now but you can’t have rude people at the place where all of your customers show up.
Great overall experience
ByB2roon
мая 03, 2022
Great overall experience, friendly staff, clean room, professional front desk.
Horrible experience
ByH. None
апреля 28, 2022
Do not recommend this hotel at all. Whole experience was horrible.
Not comfortable at all
ByTushar
апреля 26, 2022
When entered hotel for check-in .. have to wait 15 mins .. room had some odor which didn't allowed for Nice sleep .. no clear instructions on how to request room service for bath towels etc.. shampoo, conditioner were empty .. there was no vegetarian options for breakfast .. overall very disappointed..
Needs some help!
Bykj white
апреля 15, 2022
We were in town for a family wedding & this hotel was conveniently located for our activities. Although the Staff was helpful & welcoming the hotel itself needs some help. A thorough deep cleaning, replace bed linens and introduce FRESH fruit to your breakfast room. Used the exercise room each morning…used the bacteria wipes to pick up leftover food in the room…guess no one checks to keep room in order.
Not the requested room
ByShrek
февраля 14, 2022
My request and preferences are for a king bed on the odd numbered side of the hotel. I was in a 2 double bed room on the even side of the hotel. Oxford Valley Rd can be pretty loud. But I understand if there weren't any other rooms available. I stay here 2 days per month and likely will continue to use this hotel, either way.
I was only able to enjoy breakfast one morning as the other morning I had to leave before 6. The pancake machine wasn't working correctly, so that was disappointing.
Would not stay here again.
ByERod177
февраля 03, 2022
I am a flight attendant and stay in a variety of hotels across the country including many holiday inn express locations. This property left much to be desired. The bed was old and made noise for any movement. Our room was never serviced even when we requested service so each evening when we returned we had to get our own fresh towels and empty the trash cans. We also asked for fresh coffee and cups but that was never serviced either. Breakfast is 6:30-9:30 daily. It was the same the first two days and the third day when we went down at 8:45am there was only bacon left. When I asked if there was more food coming the worker told us no that they only make so much food and that is all that was left. If breakfast is served until 9:30 there should be food for any guest that has paid to stay as that is part of the cost. Check out is at 11am but the maids came and knocked three times prior to 11am to service the room the day we were leaving when they had never come the entire time we were there.
Great for the price
ByThe22fly
декабря 19, 2021
Hotel location was ideal for what I needed. Overall, the hotel was good.
service
Byellie2017
декабря 17, 2021
Was very disappointed in service at this hotel. Staff just about spoke English, disturbed that back door was locked and couldn't get in even with my key. I had to walk around to front entrance and nobody was at desk. Wanted to take a coffee up to room and was told that it was only available in morning not 24 hours in very poor english. Breakfast muffins were a disgrace, very few choices and extremely small. Hotel elevator is in need of an upgrade.
Review
ByGuest A
декабря 15, 2021
Overall a good and clean place to stay. Breakfast variety could be more but food was easy to grab and go.
Horrible
ByDanielle
декабря 13, 2021
Was not what I expect from a holiday inn. Was terrible from the point of check in. The room was filthy the furniture was banged up the couch cushions torn. When I asked for a new room I was given one just as filthy. I went to give my daughter a bath and the water came out rusty. I bathed her in the sink and the water wouldn’t drain when we were done. It was a horrible experience. The staff was rude as well. They made us move the crib we requested when we switched rooms. There are plenty of other nicer hotels by sesame place we will be staying at in the future. Do not stay here!!
Holiday Inn
Bytriathlonben
декабря 13, 2021
Great stay at the Holiday Inn Express. It was a pleasant experience and I would go back.