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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
89%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.5

ข้อมูลจาก 175 การแสดงความเห็น
89%
แนะนำโรงแรมนี้

Ratings Breakdown

175การแสดงความเห็น

  • 5 ดาว
    131
  • 4 ดาว
    18
  • 3 ดาว
    10
  • 2 ดาว
    11
  • 1 ดาว
    5

Great Hotel

By

สิงหาคม 02, 2563

club

Great hotel, great location. Everything wonderful except the breakfast that was skimpy. Should at least had a breakfast sandwich or hard boiled egg for protein. Sweet breakfast for an extended stay is not good.

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Texas Wedding

By

กรกฎาคม 30, 2563

club

We felt safe and relaxed in spite of the Covid-19 case upsurge in Texas at the time of our visit. Hotel staff were masked and room cleaning procedures were reasonable.

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Good hotel but can be better

By

กรกฎาคม 29, 2563

Covid has changed everyone's expectation regarding normal. I understand to protect everyone from the virus rooms cannot and should not be clean daily. However, there needs to be a better protocol for replacing towels. Such as a kiosk where you can drop off soiled towels and pick up new wrapped in plastic sterile towels. Also we had an issue with a clogged toilet. It took the maintenance crew an hour to get to the room to remediate. When called the front desk multiple times to inquire about maintenance and we were told they could not get a hold of maintenance. I asked doesn't maintenance have a cell phone or radio. He responded "Not on him". Thank goodness the water was not over flowing as this would have caused lot's of damage to the room.

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Great place to stay

By

กรกฎาคม 29, 2563

I stayed for 5 days and 5 days I felt right at home.

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Comfortable beds

By

กรกฎาคม 28, 2563

The room was very nice, I arrived after midnight due to a late notification of the trip. I drove from Amarillo to Frisco. The bed was very comfortable, nice to be on the first floor, but I think we had a junior wrestling team above us and they practiced all night. The breakfast was not good, but with COVID19 I understand the limited supply. They only had a few sack breakfasts to choose from and they didn’t have enough for everyone in my group at 8:00 in the morning.

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GREAT customer service

By

กรกฎาคม 21, 2563

club

We had excellent customer service from the get go. I called the morning before arrival to see if we could possibly check in early. John was able to help us and we were in our room 3 hours before arrival time. He even offered us umbrellas to use, it was extremely hot and we were walking across the street to the soccer fields. We had a suite with 2 beds and they were very comfortable. The room was clean and AC cold

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Comfortable and relaxing

By

กรกฎาคม 20, 2563

club

Front staff were very pleasant. The room accommodations with tons of storage was a nice surprise. Overall our experience couldn’t have been better.

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A/C went out at house. Emergency Stay

By

กรกฎาคม 14, 2563

Our a/c went out on a hot summer night in Texas. We drove to the closest IHG property to our home and got a room. The room was exactly what we needed.

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Great Stay

By

กรกฎาคม 08, 2563

platinumelite

We enjoyed the hotel and the room was very clean. I would say and overall excellent experience we are staying again next week!

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Everything was great we stayed here several times and always have a good e

By

กรกฎาคม 08, 2563

club

Everything was great we stayed here several times and always have a good experience. We will definitely stay again when we’re in this area this is a hard choice of hotel. Each person that we had to deal with with very nice very courteous and always helpful.

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Staff was very professional

By

กรกฎาคม 07, 2563

With all of the changes due to CVID-19, this Holiday Inn Suites and hotel was a great stay.

No issues with the operations of this hotel.

My only request is - IHG allow use of points toward staying in an actual suite. Not just a standard room.

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Great stay

By

กรกฎาคม 06, 2563

club

Staff was always cleaning. We were asked if we needed anything at all every time we went in or out. Felt staff was very friendly and going above and beyond to wipe things down. Felt that they were trying to make it a safe place to stay and that meant a lot.

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