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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
92%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4,5

ข้อมูลจาก 949 การแสดงความเห็น
92%
แนะนำโรงแรมนี้

Ratings Breakdown

949การแสดงความเห็น

  • 5 ดาว
    674
  • 4 ดาว
    161
  • 3 ดาว
    55
  • 2 ดาว
    35
  • 1 ดาว
    24

Staff over and above

By

novembre 24, 2020

platinumelite

Our TV in the room was not working properly. Only one channel coming in and unable to make any changes other than volume and power. The young lady from the front worked diligently for over an hour trying to rectify the problem. She spoke on the phone several times to a "COX" representive trying to fix our problem. Because the hotel was booked to capacity she could not change our room. We really appreciated the effort she put in. The breakfast the next morning left a lot to be desired even in this covid-19 world we live in. Other locatations we had stayed at on this trip were far superior.

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Traveler with a trailer.

By

novembre 23, 2020

club

We always stay with Holiday Inn Express when we travel. We know the rooms are always clean and comfortable. We have a 35 ft trailer and the parking at this location is tight. We were not able to park at the location. But thankfully the check in staff was able to get a local gas station to let us park in their lot for the night.

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Great hotel. Bad breakfast options

By

novembre 23, 2020

Overall, the hotel was very clean and the staff friendly. The hotel still charges full price despite not offering a hot breakfast. The breakfast choices were not well thought out and did not accommodate diabetic diets.

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Extremely Over Priced

By

novembre 23, 2020

platinumelite

Unbelievable, this hotel was extremely over priced for the location. It was obvious they were trying to Fleece the community and contractors staying here after the hurricane. I can understand overcharging for long term stays for an insurance company to pick up the tab. But for a day traveler coming in town arriving 9:30 at night leaving early the next day and taking advantage of them especially an IHG member and not allowing me to use points to offset the cost was to me ridiculous.
About 90 percent of the time i have a good experience with Holiday inn express. This one really upset me with the brand.
Additionally, I understand the precautions with COVID 19 but the breakfast was a joke. Just the night before I stayed at another hotel and had a semi normal breakfast. This hotel had nothing at all to even microwave not even oatmeal. I do not like to complain but the cost and the breakfast left a bad taste in my mouth for this hotel. Rooms were clean. Staff were fine too. But fleecing the community was ridiculous.

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Enjoyable stay

By

novembre 19, 2020

platinumelite

Enjoyable stay The people always courtesy nice pleasant they always help you and they always give me a nice clean room and I enjoyed my stay at a Holiday Inn express

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Pensacola location

By

novembre 16, 2020

club

Cost of the room was too high, relative to both the location and to other Holiday Inn Expresses where I have stayed.

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No Bathtub

By

novembre 15, 2020

I asked if they had bathtubs and they said yes. They did upgrade my room to a Suite.
But still No Bathtub

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Really Clean Room and Bathroom

By

novembre 11, 2020

platinumelite

Large room for 5 with two flat screen. TVs.
Room was exceptionally clean and both beds made up tightly.
Staff at the front desk, Michael or Chris, was very professional and polite.
Even though room was booked for 5 people, only had 2 sets of towels in room. Went down stairs to front desk and notified Chris who immediately apologized and went to back and came back with 3 freshly washed clean sets.

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Comfortable bed and great service

By

novembre 07, 2020

The hotel was very clean and the rooms were nice. The staff were friendly and very helpful.

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客房舒适干净,早餐略简单(非常时期)

By

novembre 07, 2020

总体来说挺满意的,房间大而整洁,床铺干净,床垫硬度适中。
老式空调有点吵。
由于疫情原因早饭改成自取小包装的糕点和饮料,品种有点少而且口味一般。
总得来说性价比还可以。

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Michelle

By

ottobre 28, 2020

The hotel was centrally located. Clean rooms and nice staff.

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great service and accommodations

By

ottobre 23, 2020

club

The staff was very friendly and welcoming, worked hard at making sure the check in process was smooth and very quick. The lobby area was setup well with every COVID safety measure you could think of. The elevator and halls to the rooms are very clean and nicely decorated. There is a very nice, large indoor pool and exercise room with lots of equipment. Our room was large and very pleasantly decorated with great lighting. Our bed was king size and very comfortable for me. It was not rock hard but plush with a firm base. There is a separate sitting area with a large TV, couch and small table. Also a small refrigerator, microwave and coffee maker. There is second TV in front of the bed. Very large bathroom with a large walk in shower with great water pressure. The hotel is conveniently located at a entrance/exit to I-10. We were only minutes away from anything we wanted to. The parking was plenty and the lot was very well lit.

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