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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
83%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.2

ข้อมูลจาก 1368 การแสดงความเห็น
83%
แนะนำโรงแรมนี้

Ratings Breakdown

1368การแสดงความเห็น

  • 5 ดาว
    745
  • 4 ดาว
    330
  • 3 ดาว
    140
  • 2 ดาว
    68
  • 1 ดาว
    85

Another great stay

By

มีนาคม 26, 2563

platinumelite

As usual our hotel chain of choice provided another relaxing stay. We did not use any food/beverage service. Our only complaint with IHG is they offered us a free stay at a Holiday Inn Vacation Club (HIVC) and actually paid us to attend. HIVC is not the friendly family based business we are used to. We fell for the high pressure pitch and bought into HIVC. We have not been able to book easily and upon complaining was told we didn't have high enough level of membership, This was not true as we upgraded and still unable to book, further complaints, and we were told we need to upgrade further. As seniors on a fixed income we are into something we can not afford. Efforts to get our through their Horizons program have been unsuccessful. Be aware...do not accept a "free" stay at HIVC.

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Nice place

By

มีนาคม 22, 2563

platinumelite

The place is clean and the beds were super comfy. The staff was more than accommodating. The only thing that bugged me was the blackout curtains don't close all the way. I had asked to move to another room because of that and that room was the same. So I think all the rooms are like that. So if you are a light sleeper like me you'll be waking with the sun whether you want to or not. One more other thing was I was supposed to get a late check out being that I'm a platinum member, but they forgot and I was locked out of the room at 12.

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One unsatisfied IHG elite member

By

มีนาคม 19, 2563

Worst IHG stay I’ve experienced. There’s simply not enough characters left for me to write them down..

อ่านเพิ่ม
อ่านน้อยลง

Friendly staff and great breakfast

By

มีนาคม 17, 2563

club

A nice place to park and fly. The stay was relaxing and the shuttle to the airport was quick and timely

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Airport convenience

By

มีนาคม 16, 2563

club

This facility is very convenient to the SFO airport and offers a complimentary shuttle. It incudes some covered parking and a Park and Fly option.
My experience in March included a failure by the hotel to honor a discount coupon I had for a Park and Fly stay. This really disappointed me as I mentioned the coupon when I made my reservation and was told to just bring it with me when I checked in.

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One of frequent visits.

By

มีนาคม 16, 2563

Kind of pricey Hotel that I visit frequently. I was given keys to a occupied room on check in and a very high demand price during a low demand period, I will stay there again because I am a loyal member and the location is Ideal for me.

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Disagree with early checkout policy

By

มีนาคม 14, 2563

Hotel stay was good except for when I asked to check out early I was informed I would be charged a $150.00 early check out fee. Because of this I did not check out early.

I spend more than approx.100 nights a year in IHG properties and don’t think this policy of early checkout fee is a good way to treat loyal customers.

I probably will never book this Hotel again. I don’t this early check out policy is used at most IHG properties.

Regards,

อ่านเพิ่ม
อ่านน้อยลง

comfortable bed, very safe place to stay, clean over all and quite ...

By

มีนาคม 13, 2563

it was not the room that I book on line , I was disappointed , carpet smells bad , I use an air fresher to get rid of the odor...the view window facing the freeway, but the bed very comfortable ...so not so bad at all , just few mishaps..

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1 night stay

By

มีนาคม 12, 2563

club

Clean room, comfortable stay, used Airport shuttle, internet, and breakfast which were good. Shuttle ran twice per hour

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Great hotel

By

มีนาคม 12, 2563

Well maintained and impressive housekeeping make this a great stay. A really good holiday inn

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Over charge........

By

มีนาคม 11, 2563

This hotel did over charge about water as $3.50. There is only one water bottle in the room not two bottle. They did charge me one water bottle charge as $3.50.

I contacted with this hotel, promised to call back but no response or not retuning phone call from them. They finally did invoice to me without discussion phone call and comments.

This is the first time experience this kind of issue with Holiday Inn. I travel over 150 days per year and never have this kind of issue.

I wonder about their service and treatment for customers especially this hotel.

I think house keeping forgot to add one bottle water and check all before finished house cleaning. But why I have to take care of this their mistake instead of house keeping......

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Nice easy stay for 2 night

By

มีนาคม 08, 2563

Excellent place, easy shuttle service and great staff overall.

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