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Holiday Inn Express Baltimore-Downtown

221 North Gay Street , Baltimore, Maryland 21202

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
推薦此物業

整體經驗

4,4

根據 1258 評論
88%
推薦此物業

Ratings Breakdown

1258評論

  • 5 星級
    837
  • 4 星級
    255
  • 3 星級
    72
  • 2 星級
    52
  • 1 星級
    42

Great service mate new friends slept good

By

luglio 14, 2021

club

Great service mate new friends slept great love how the inside was made

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GREAT SERVICE

By

luglio 12, 2021

GREAT STAY ALWAYS...I STAY AT THIS PROPERTY OFTEN FOR BUSINESS AND ITS VERY CONVENIENT FOR ME!

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Relax

By

luglio 08, 2021

platinumelite

It was nice.........................more groceries around
Would better..

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Convenient location

By

luglio 03, 2021

Service was good. Older hotel but renovated nicely. Hotel was clean. Beds comfortable. They had breakfast but we weren't able to use, because we had to be at the hospital and weren't allowed to eat. Only problem we encountered was that the hairdryer didn't work and I had not brought one.

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Grand looking lobby

By

luglio 02, 2021

platinumelite

Parking was easy and the room was clean. I'd stay here again.

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Father's day

By

luglio 01, 2021

The hotel room was nice and a 3.5 more towards 4 but, the multiple people hanging out front of the door was a bit worrisome. Especially with covid and so on Plus the fact that they didn't seem to be up to much good.

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Air conditioning didn't work on the entire 5th floor

By

giugno 30, 2021

club

I arrived to the 5th floor and immediately noticed the air conditioning wasn't working in the hall way. I got to my room and the air was off! It was a 90 degree day and you would think if they are reservations for people to stay the wod at least turn the air conditioning on. Nope they didn't. I was leaving back out any ways to go to a event. I thought by the time I come back that evening the room should cool down. BIG MISTAKE OF ASSUMING! The room was still humid and hot. I called the front desk the guy came up and check the temperature and it was on but not working. He then took me to check out 2 other rooms and one was on the 5th floor and the other was down on the lobby side. First room was still hot. The second was hot and he had trouble turning on the air conditioning himself. When he finally got it to work he said I'll call you in 30 to 45 minutes to come check the room temperature to see if it was to your liking. Keep in mind it's after 1am in the morning and I end up falling asleep. Woke up the next morning and called again! This time they actually moved me to a room with air conditioning that work! But told me they had been having trouble with the air conditioning system. If that's the case you need not place people on floors where the air conditioning doesn't work or don't sale rooms until you fix the problem. I'm a asthmatic and it was 90 degree outside. Ain't no way I should have had to suffer in a no air conditioned room.
The company took extra money out of my account. When I originally checked in on July 19th all monies were taking out of my bank account. On Monday June 21st and extra 319.00 was taken out of my account! Then it was a hard time to rectify the problem. I had to go back and fourth with calling my bank and calling Tina and Soloman at Holiday Inn. I will never stay at this hotel again! My stay at the hotel was bad but the money part was HORRIBLE!

The young lady named Nicole at the front desk was super awesome! She was the bright light in a horrible situation!

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Good hotel near downtown

By

giugno 30, 2021

club

Only downside is bath doesn't have exhaust. Otherwise good hotel and value for money

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Fantastic Staff

By

giugno 29, 2021

Once again I had a wonderful stay! The front desk staff Arianna and Nicole always go out of their way to make things great! The managers, Hind and Tina are also accessible and genuinely care about their guests satisfaction. I wish I could take this team to every hotel I stay at. Thank you again for all your hard work!

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BALTIMORE TRIP

By

giugno 22, 2021

I always go to Baltimore...I never have issues always a great stay!

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Extended stay

By

giugno 17, 2021

I come in for the Hospital for long trips at a time, I have always stayed here at this property and love the staff. From the housekeeping to front desk agents to the GM they are all very helpful and nice.

Since pandemic all hotels are not giving service daily which I appreciate in order to keep everyone safe and healthy. But I still have never had any issues with this property in general my room has always been clean and tidy!

It is the closest and most affordable to Johns Hopkins Hospital and I enjoy each stay!

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Great Customer service

By

giugno 14, 2021

as a corporate travelers I stay in this location every time I have a travel to Baltimore. I really enjoy my stay as the staff in this location are very helpful and work hard to accommodate each guest. I like the breakfast and the shuttle

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