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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.2

根據 1062 評論
88%
推薦此物業

Ratings Breakdown

1062評論

  • 5 星級
    564
  • 4 星級
    301
  • 3 星級
    105
  • 2 星級
    56
  • 1 星級
    36

Great location

By

7月 23, 2021

club

Good central location: 5 min walk to beach, trains and shops, but also nice and quiet. Covid breakfast selection was poor, no eggs and very limited supplies of other options. Single use plastic everywhere (even on the apple wrapped in cling film!) spoiled the experience, have seen other places do a much better job of managing Covid precautions. Tables were not cleaned between occupants, staff not wearing masks or observed cleaning hands after emptying the bin.
The building is lovely but balcony was poor, filthy , dark and featureless. Overgrown trees blocked the views. This place has potential to be better without too much effort. Some staff were friendly and helpful,

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Very poor

By

7月 22, 2021

club

Checking was not good, staff member was not wearing a mask, booking was to include meals but no restaurant open, stairs to 1st floor were dirty and not cleaned during my stay. No chair at the desk, carpet worn and dirty, sofa bed had disgusting stains on it, kettle had water in from last guest sugar etc all wet tea spoons were dirty, curtains hanging off! Poor service from start to finish awful place!!!

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comfortable stay

By

7月 22, 2021

We had one small niggle with the pillows provided. They where fine for me but my husband found they where all too plump for him. He has never had this problem before.

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Terrible experience

By

7月 21, 2021

Room was dirty and one of the beds was a mess like someone had been sleeping on it. The breakfast choice was dire, a couple of cereals or batches that tasted 3 days old. There was people being silly down the hall throughout the night which turned out to be staff. Terrible hotel, dirty, disturbed sleep and awful food. - I certainly won't be returning.

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Hoylake stay

By

7月 19, 2021

club

Great hotel in a lovely area, I stay here four nights a week for work and can’t fault it

Mark

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Great hotel and service

By

7月 18, 2021

Excellent, helpful staff.. Breakfast was good although not with full options due to restrictions..
All in all a great stay

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Excellent location and value

By

7月 15, 2021

Excellent location for our stay whilst visiting family. Easy walk from Hoylake train station for trips to Liverpool and close to local beaches and Royal Liverpool Golf Course.
There is a small charge for parking overnight.

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A relaxing stay

By

7月 14, 2021

platinumelite

The room was a nice size and comfortably equipped.
The balcony was a welcome unexpected bonus.

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COVID Secure stay

By

7月 13, 2021

club

The environment was very clean and the room spotless. Staff cleaning tables regularly. Breakfast was well thought out, to minimise customer interactions

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Average

By

7月 11, 2021

club

Good parking and central. We booked a twin room but were given a double.

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Good to stay staff was nice

By

7月 11, 2021

Nice staff and helpful just doors should be auto not really suitable for wheelchair user

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Great location

By

7月 10, 2021

It was overall great experience staff friendly and helpful

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