We continue to stay here because of the facility and the stafff. Highly recommend!
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Your desk staff could be better
ByTexas CPA
12月 09, 2019
Booked room for 4 nights but checked out one night early. Desk staff said no problem when I asked if I would be penalized for checking out early. ...but I was. Paid for an empty room and never even got a receipt.
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Great service
ByBarnboss
12月 05, 2019
The staff the hotel people that work there that cleaned our rooms front desk everybody was so helpful and so kind I was so impressed with the way that they even folded the kids clothes after we had gone swimming and left the hotel for the day to come back to a very neat and tidy room they went above and beyond. I manage a hotel in Minnesota and our staff does not do what your staff did hear they were fabulous keep up the good work
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Nice hotel, great location.
Byjfph
12月 05, 2019
Very clean, good customer service. Located near nice restaurants, Costco and Walmart.
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Pillow
ByLisa
12月 04, 2019
One of my pillows had vomit from a previous guest. Everything else was fine. The new renovations are great. I love the new hot breakfast. The guy when I first checked in was very nice and professional. They halls were very clean and also the outside of the hotel is very well kept.
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convenient stay
ByPETE
12月 03, 2019
close to our event. comfortable bed, decent pillows, clean bathroom. Just what we needed.
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Good Experience overall
ByMrsM
12月 02, 2019
A very nice property for what it is designed to be. Clean and updated facilities. Friendly employees and nice bed and bedding, decent breakfast choices. Only drawbacks, for me, are poor lighting, especially in the bedroom area, and bad shower head delivering poor water pressure.
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noise
Bydici
12月 01, 2019
their was noise outside the room throughout the night, mostly mechanical noise
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Bathroom
ByLito
11月 29, 2019
There is no body wash on the dispenser. I had to used the soap.
The lotion provided have been used already.
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Great stay!
ByBabs
11月 26, 2019
We were only staying one night, but our stay was very nice.
We had a spacious, comfortable room. The breakfast the next morning was good. The staff at the front desk and in the breakfast room were extremely helpful!
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Comfortable bed, and great breakfast
ByChris Craft 1
11月 12, 2019
My early November visit to Lake Zurich was enhanced by a pleasant stay at Holiday Inn Express Hotel
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Dave
ByDaveRas
11月 09, 2019
I appreciated the room, the service and that fact that I slept soundly thru the night
Excellent
ByGaryLuke
12月 11, 2019
We continue to stay here because of the facility and the stafff. Highly recommend!
Your desk staff could be better
ByTexas CPA
12月 09, 2019
Booked room for 4 nights but checked out one night early. Desk staff said no problem when I asked if I would be penalized for checking out early. ...but I was. Paid for an empty room and never even got a receipt.
Great service
ByBarnboss
12月 05, 2019
The staff the hotel people that work there that cleaned our rooms front desk everybody was so helpful and so kind I was so impressed with the way that they even folded the kids clothes after we had gone swimming and left the hotel for the day to come back to a very neat and tidy room they went above and beyond. I manage a hotel in Minnesota and our staff does not do what your staff did hear they were fabulous keep up the good work
Nice hotel, great location.
Byjfph
12月 05, 2019
Very clean, good customer service. Located near nice restaurants, Costco and Walmart.
Pillow
ByLisa
12月 04, 2019
One of my pillows had vomit from a previous guest. Everything else was fine. The new renovations are great. I love the new hot breakfast. The guy when I first checked in was very nice and professional. They halls were very clean and also the outside of the hotel is very well kept.
convenient stay
ByPETE
12月 03, 2019
close to our event. comfortable bed, decent pillows, clean bathroom. Just what we needed.
Good Experience overall
ByMrsM
12月 02, 2019
A very nice property for what it is designed to be. Clean and updated facilities. Friendly employees and nice bed and bedding, decent breakfast choices. Only drawbacks, for me, are poor lighting, especially in the bedroom area, and bad shower head delivering poor water pressure.
noise
Bydici
12月 01, 2019
their was noise outside the room throughout the night, mostly mechanical noise
Bathroom
ByLito
11月 29, 2019
There is no body wash on the dispenser. I had to used the soap.
The lotion provided have been used already.
Great stay!
ByBabs
11月 26, 2019
We were only staying one night, but our stay was very nice.
We had a spacious, comfortable room. The breakfast the next morning was good. The staff at the front desk and in the breakfast room were extremely helpful!
Comfortable bed, and great breakfast
ByChris Craft 1
11月 12, 2019
My early November visit to Lake Zurich was enhanced by a pleasant stay at Holiday Inn Express Hotel
Dave
ByDaveRas
11月 09, 2019
I appreciated the room, the service and that fact that I slept soundly thru the night