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Holiday Inn Express & Suites Columbus East - Reynoldsburg

2806 Taylor Road Ext , Reynoldsburg, Ohio 43068

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
75%
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整體經驗

3.9

根據 1167 評論
75%
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Ratings Breakdown

1167評論

  • 5 星級
    569
  • 4 星級
    249
  • 3 星級
    130
  • 2 星級
    93
  • 1 星級
    126

Don't stay here.

By

5月 16, 2022

Unfriendly and surly front desk staff. No bed linens or pillow for pullout sofa bed. Stains on the sofa bed and floor. Totally worn out sofa bed mattress. One small wastecan for the entire room, not even a separate one for the bathroom. No fan vent in the bathroom. Hallway carpets very worn and dirty looking. Breakfast eggs were watery and burnt.

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Rude and under construction

By

5月 10, 2022

The hotel clerk was rude and unhelpful while the hotel was under construction this would have been helpful in making our stay better. Tv and alarm clock going off until we unplugged-just a very uncomfortable stay.

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Hotel still under construction

By

5月 06, 2022

Have stayed here three times over past couple of years. Under renovation each time. Most recent stay:
No soap provided in bathroom
Shower curtain falling off wall
Breakfast coffee cold w/sludge in bottom
Understaffed front desk at arrival

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Too Many Problems

By

5月 06, 2022

platinumelite

Yes, the property is undergoing a lot of renovation. I can live with that. However, there are several problems that should not exist. First, a fire door on the 2nd floor does not close completely. Second, at breakfast the eggs were burned, the biscuits were overbaked, and the attendant was indifferent to our complaint. Third, the bar supporting the shower curtain was quite askew and appeared to be close to falling. Fourth, the hair dryer did not work properly. Fifth, the printer at the front desk was not working. The manager seemed to be overwhelmed by all that needs to be done. I will not book a stay at this property again.

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Not up to IHG standards

By

5月 04, 2022

This was the worst hotel I have stayed at in a very long time. Needs remodeling. Refrigerator didn't work and staff wouldn't get another one for me from another room. Just said they didn't have one for me, even though I have medication that must stay cold. I resorted to ice, but the ice machine on the first floor didn't work either. Staff made me go to 2nd and 3rd floors to try those machines. Noisy guests. Unpleasant atmosphere. Apathetic staff. Nothing like most Holiday Inn Express hotels. Room was barely tolerable -- old, out of date and not very clean. Turns out the hotel is an old Country Inn or something. I'll never stay here again, and in the future I'll make sure to ask if a Holiday Inn Express location has been updated before I make a reservation.

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Horrible Experience

By

5月 04, 2022

The entire event was terrible, from the very start at check in until I was able to leave the next morning. No where was I advised while making reservations that the place was being renovated. That was bad enough but on top of that it was dirty and disgusting the toilet was malfunctioning. Feel free to contact me I would be happy to explain this terrible experience.

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Disappointed

By

4月 11, 2022

Feom the lack of interest from the man when qe checked in, to noticing the coffee maker and other areas were covered with fingerprints and had not been wiped down, to a nearly toral lack of breakfast, and no employee in sight, this was a disappointment

The bathroom didn't even have a complete set of towels, and only one bar of soap... a tiny one. There were no pump dispensers in the shower, so we were limited to that tiny bar.

There were no condiments at the coffee bar. Good thing I carry my own sweetener with me!

No recognition for being an IHG Gold member.

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Filthy!!!

By

4月 04, 2022

platinumelite

This hotel was absolutely filthy. I made a group reservation for 10 families to stay and I was so embarrassed at the condition of this hotel. Pull out beds in almost everyone’s room where dirty with food in them, rooms smelled. Horrible. No one could even stomach eating the free breakfast as they were disgusted from the condition of their room. I have stayed at countless Holiday Inns and have never encountered one this bad. Also all the soaps dispensers were empty, even the little ones on the counter!! DO NOT STAY HERE.

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Worst Holiday Inn Stay Ever

By

4月 01, 2022

I never write reviews but this one is necessary. I want to start by saying the young man at the desk was great. I felt bad for him.

First room we were given, wife noticed that the toilet was backed up. It wasn't just water in it........ I went down to the desk, he apologized and moved us to another room.

We enter the next room and immediately notice that it looked like someone had been sleeping on top of the bed. Back down to the desk to let the guy know. He apologizes and moves us to a suite.

The suite is ok but there is a stain of something running down the wall in the bedroom and there was no overhead light bulb in the seating area.

It was late so we got some sleep and then I needed to work some in the morning. I got up to work and the wifi was so bad, I could barely get connected to the work VPN and it was so unstable, our IT couldn't get to my laptop to install an application. He couldn't even establish a connection. No work possible.

All this on top of when I went down the first time to talk to the guy at the front desk, I noticed that my shoes literally stuck to the carpet on the right side of the elevator!!!

I have been staying in HI hotels for over 20yrs. I never have seen anything like this. The guy at the front desk did give me some points for the trouble but they honestly should have paid us to stay there. It was seriously that bad.

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Not a great stay

By

3月 22, 2022

Jay Caiafa,
Good morning. My stay at this hotel was one of the worst experiences in a long long time. This hotel is definitely not up to IHG standards.
Mark Wolfe
case#10463324374

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Good stay

By

2月 28, 2022

club

Will be back after renovations to visit. Staff was nice. Loud kids in halls but hey kids are kids

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As Chargeport Car Charger

By

2月 17, 2022

club

While it has charges for electric cars, they are not really much of a concern to them and their staff. Of the 4 chargers, one was being used and the other three were encased in ice/snow. I had to use my cane to try and break up the ice/snow and pull on the wire to try and get it loose enough for me to reach my car. I had a suggest that the staff go out and put some salt down to melt the wires out of the ice so people could actually use the chargers.

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