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Holiday Inn Express Sacramento Convention Center

728 Sixteenth Street , Sacramento, California 95814

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
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整體經驗

4.1

根據 1209 評論
83%
推薦此物業

Ratings Breakdown

1209評論

  • 5 星級
    629
  • 4 星級
    326
  • 3 星級
    108
  • 2 星級
    77
  • 1 星級
    69

N/A

By

2月 27, 2020

club

Everything was great. No complaints here room clean check in and check out simple and easy

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Location

By

2月 27, 2020

platinumelite

Many cool things to explore near by... will stay again.

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Not satisfied

By

2月 26, 2020

the room is old furnished and no refrigator inside.
Homeless are sleep around the hotel which make me feel unsafe

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Poor service - facilities

By

2月 25, 2020

I stayed one night for business (state employee) and did not expect to have a poor experience from my favorite hotel chain. First: My TV did not work. This is frustrating as this changes the comfort level and overall experience. The desk concierge could only offer to move me to another room which I did not want to do. Second: The business computers did not have a printer. I typically print out my boarding pass when I check into my flight. Also, I was working on a presentation for the next day. I ended up having to e-mail the private document to the concierge to print it out. Lastly: I was offered bonus points (1K to 2K) for my trouble. I find now that none was applied to my account. I hope my IHG experience is much better next time.

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Great stay

By

2月 24, 2020

club

Great service . Staff was wonderful. Food was grear. Close to down town. I will recommend

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Disappointed

By

2月 19, 2020

Did not have Proper maintenance of the room. No Working phones. Need Better beds. No Working air conditioner. No Clean bath tub. No Clean and working shower.

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Holiday Inn Sac. Convention Center

By

2月 18, 2020

platinumelite

As stated, breakfast was fantastic. The rooms could use minor updates, such as carpet

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Sacramento Holiday Inn Express Suite stay

By

2月 18, 2020

club

Hotel need to be renovated as it appear to be getting ready for a renovation

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Thumbs up

By

2月 16, 2020

Good location, newly renovated rooms, except maybe the carpets....all in all a good travel experience. The beds are extremely comfortable and will guarantee a good night sleep.

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Excellent staff

By

2月 14, 2020

club

The hotel is on a street with some lower rent hotels, so not a great first impression but the hotel is very clean and secure and the staff were top of the line. Maybe I just had a good day, but it seemed they went out of their way to accommodate me. I really appreciate answering my many questions with a smile and professionalism

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Not my favorite property, but it's adequate

By

2月 13, 2020

platinumelite

This property is a mix of the good, the bad, and the ugly. It's typical Holiday Inn Express in decor and amenities. It has free parking. That's a rare feature in Downtown/Midtown Sacramento; so there is some added value for that. They redid the lobby a couple years ago, and it looks much better now. It's still set very far back from the entrance, so that's weird. I don't know why they didn't spend the money to move the front desk to the front of the property, since they had the whole thing tore up for a while.

The breakfast is typical Holiday Inn Express with the same rotating options as every other Holiday Inn Express (so you will like that...or you won't). I did find the staff didn't keep the food refreshed very well. There were at least two mornings out of my week-long stay where I did not get any breakfast meat (bacon, sausage, etc.), since it was gone when I was having breakfast (before 7:30 AM) and wasn't refreshed while I was there. Granted...I'm in and out for breakfast to get some food quickly and be on my way...so perhaps I was there in the "window" between refills...and...I feel like they should be "on it" during peak breakfast hours.

The staff is very friendly, and I appreciate that a lot. I did not have any issues during my stay. The room was fine. I was hoping for an upgrade, since I am a Platinum Elite member, and I was there for a full business week (five nights). I got a standard room. That's what I booked, so I can't complain...and I often get an upgrade at other properties.

The property is an architectural mess. For those familiar with the Winchester house, it has a bit of that kind of feel - like someone just kept adding to it until they ran out of room. This visit, I stayed in a room close to the front (the original building), so it wasn't a problem. If you stay in the back of the property...and depending on where your room is...you might have quite a hike to get to the breakfast area and/or lobby...and leave a trail of crumbs, so you don't lose your way back! LOL

That's all a mix of the good and the bad. The ugly is the neighborhood - it's rather rough. You won't want to walk around alone at night on your own. There are a lot of homeless. On this visit, there were homeless encroaching on the property; I haven't seen that in previous stays - they might have been adjacent, but they weren't on property. This visit, they absolutely were onsite. This is probably compounded by the construction site next door (an empty property surrounded by chain link fence); it might be drawing more homeless to the property than I've observed on previous stays here.

Also, the property is located on a main artery that leads out of Downtown/Midtown to the freeway. As such, you might sit in a LOT of traffic trying to get to the hotel from another location Downtown/Midtown during rush hour. One other weird thing...there was no ABC network station available in my room, so if you want to watch a show on ABC you better bring a device that will access that or record it at home. You won't be watching it here!

In closing, while this is definitely not my favorite property in Sacramento, it is adequate. The location is convenient for many things (homeless loiterers and rush hour traffic aside). I have stayed here multiple times over the years, and I will stay here again.

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Great customer Service

By

2月 11, 2020

club

I really experienced a wonderful stay at the hotel that is near Sacramento Memorial Building. The location of Starbucks is four blocks from the hotel.

The bath tub stopper was loose and it was hard to put it in place.

My stay at the hotel was wonderful and relaxing.

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