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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
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整體經驗

4.3

根據 945 評論
85%
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Ratings Breakdown

945評論

  • 5 星級
    602
  • 4 星級
    173
  • 3 星級
    68
  • 2 星級
    50
  • 1 星級
    52

Sharonville business stay

By

5月 23, 2022

An okay stay but potential for better. Rates were great and the breakfast was good in regards to options and availability. Ice machines on several floors did not work and elevator broke on day two. There were a lot of kids staying there during our stay so maybe they contributed to some of the maintenance issues.

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Don't stay at this hotel

By

5月 15, 2022

It is apparent the ownership of this hotel does not invest in it. It took me four tries to find a room. The AC in the first room did not work. The second room the key did not work. The third room the AC was extremely noisy. Even the fourth room, in which I stayed, had a noisy AC but this time I had given up. The staff at the front desk were courteous and did all they could.

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Needs improvement

By

5月 12, 2022

Mixed feelings about stay here. Room & bed were comfortable, but cleanliness and condition are concerns. Hallway was unvacuumed (minor debris down hallway); toilet was somewhat uncared for around edges of bowl. Room had sheer curtains that were in shredded tatters, while dining area had hanging loose wall paper from corner almost from top to bottom. Elevator had broken corners on inside panels.

Clerk was very attentive and helpful, but wondering if really maintaining property.

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Our room was dirty. Items from previous guest in room (obviously wasn't cleaned) bathroom disgusting- mold in shower.

By

5月 03, 2022

I would not stay here again or recommend anyone else. Went to desk to complain- was told "Manager not available on weekends" So, it obviously stems from the top. If you do not have any management available Fri-Sun when MOST people stay at hotel, it's a problem.

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Poor choice

By

4月 29, 2022

club

The surrounding area was sketchy and parking ,seeing we were only car , was worrisome. Walking in front door into a bad antiseptic smell confirmed it. No one at front desk but he was ok when he came up. Room was fairly clean and relatively quiet. But being on first floor heard some people come and go (staff ?)
“Breakfast” was very poor consisting of 5-6 muffins, 7 bagels, 2 slices of bread ,5 oranges etc , very small selection. No water or juice, 3 yogurt, very little in frig also. We just left and bought breakfast elsewhere. Although we left Sharonville as those restaurants were poor also (learned from night before)


Will not stay there again.

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Quiet & Comfortable

By

1月 02, 2022

This is the second time we have stayed at this hotel. It is conveniently situated just off I95. The staff were very pleasant and welcoming. The hotel was spotless but showed signs of wear. The elevator and the breakfast area wall coverings desperately need a facelift.

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Do not stay, hotel is in bad shape

By

12月 18, 2021

platinumelite

Toilet had feces in the toilet upon my arrival, bathroom sink was clogged, bathroom outlet was falling off the wall, 1 of the TV remotes did not work, rugs and couch were disgusting so I sat on a towel. Side entrance to the hotel the lock was broken so anyone off the street could walk right in and the hotel back to a neighborhood.

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Clean room

By

12月 08, 2021

Thank you! Great customer service! The staff are dependable and helpful. Took the time to hear my concerns.

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Bedbug found, staff unsympathetic

By

12月 01, 2021

Found a bedbug in our room late at night. Captured it and brought it to front desk. Even took a picture. Front desk totally unsympathetic and unfazed. Told to deal with it in the morning. Had to haggle to get them to change our room that night. When I approached front desk about the bedbug the next morning, they offered me one comped night of a 2-night stay, but offered no apology.

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Great experience

By

11月 16, 2021

All but good things to say! I enjoyed my stay there. Great service and great staff! I highly recommend it!

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Comfortable room for reasonable price

By

11月 11, 2021

club

I was looking for an affordable hotel with a good reputation and close to the Freeway. This property met these criteria.

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Terrible

By

11月 10, 2021

This property seemingly was decent but was NOT! I was bitten by bedbugs more than 5 times. Once reported, the offer was to move into another room but with the amount of bites coupled with my traumatic experience thus far, staying on the property was not an option.

Additionally, after sending pictures of the insects and insect bites to the manager and owners, they still did not make this situation right!

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