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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 526 reviews
93%
Recommend This Property

Ratings Breakdown

526reviews

  • 5 Stars
    341
  • 4 Stars
    130
  • 3 Stars
    22
  • 2 Stars
    22
  • 1 Stars
    11

Great value and experience

By

September 19, 2017

club

The hotel is very clean and our stay was perfect. The staff was friendly. My only critique is similar to most hotels - the pillow selections are always big, fluffy down pillows. If you prefer a firmer pillow, you may be uncomfortable or squirm a little at night. Overall, great experience!

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Vince from VA

By

September 18, 2017

platinumelite

I have been at this facility many times over the years, and has provided me with good, reliable and courteous service during every stay. The location is convenient and close to the highways, restaurants, and some shopping areas. Claudia at the service desk is one of the best receptionists that I have come across over the years, very attentive and ready to provide nothing but excellent service.

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Loyal Guest

By

September 18, 2017

I have enjoyed my stay at the Holiday Inn Express at Aberdeen-Chesapeake-House for the past 10 years. I have used other Holiday Inn hotels as well IHG partners. I have no complaints and I would recommend these hotels to anyone.
Clean, comfortable, friendly staff and the complimentary breakfast is just a plus.

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Great Hotel

By

September 17, 2017

club

The employees made this stay wonderful. Thank them for us. Had what we needed when we needed it and that makes a stay great.

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Great...

By

September 08, 2017

club

...place to stay. Green Turtle next door was great

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The Best

By

September 06, 2017

I recently stayed at this Holiday Inn, by far the best Holiday Inn I have ever stayed in.

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Pure relaxation

By

September 06, 2017

club

Womderdul staff, great location and resturaunts in walking dostance. Super in hotel breakfast.

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Lovely stay

By

September 05, 2017

club

everything was very clean, the staff was friendly.

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Nice staff

By

September 04, 2017

club

Very nice staff. Everyone seems very helpful and knowledgeable about the job

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Great stay

By

September 03, 2017

platinumelite

We arrived at 9:15 pm and were greeted and recognized as a valued customer. The pool was closing at 10:00 but we managed to quickly change and enjoy a swim with our grandchildren. The rooms were clean, well appointed and comfortable. We had a great stay.

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IHG Status doesn't matter here

By

September 03, 2017

My reservation was made several days before my arrival, but I was told I could not be upgraded since the hotel was full (Spire Elite Status) and was given a room on the same floor as the 50 or so kids that were in-town for baseball tournaments. And they were running the halls, (just being kids) until 1:30am.
So just to check, I called the front deck from my cell phone asking if any roomes were available and was told "Yes" but there going fast.
I spend on average 200-250 days a year in Holiday Inn hotels throughout the country and I do expect to be treated as such.
The front desk clerk was rude and acted as if I was bothering him when I checked in. When I inquired about an upgrade he quickly said "can't do it".
What good is it for you to offer a loyalty program and only follow it when its convenient?

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Recommended

By

September 02, 2017

club

I had a great stay! I loved the staff and the breakfast was hot and fresh every morning!

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