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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 363 reviews
87%
Recommend This Property

Ratings Breakdown

363reviews

  • 5 Stars
    220
  • 4 Stars
    77
  • 3 Stars
    27
  • 2 Stars
    19
  • 1 Stars
    20

Lady at front desk

By

June 23, 2017

club

While I had issues with the cleaning crew the lady that helped at the front desk was amazing. She went above and beyond to help me with everything. She ended up cleaning the room herself while helping other guests.

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Stay HERE in Abilene

By

June 21, 2017

Great facility but what impressed me most was a particular employee, Senta noted a challenge I was having and immediately stepped up and even went over and above to assist.
Senta is THE type of employee we need to see more of!
Thank you so much Senta, and you can bet YOUR hotel is the only one in Abilene for us!

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Excellent staff; a bit inconvenient location

By

June 21, 2017

club

The access to and from this location would be improved with access to/from Enterprise Drive. Limited access from the one way frontage road was especially inconvenient because of construction on Highway 20.

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Friendly staff, clean room

By

June 20, 2017

Room was very clean and the staff was friendly. The only problem I encountered on this trip was the fact that I was unable to use the fridge, microwave, and coffee maker during my 5 day stay. I understand it was a busy weekend but i informed the front desk on my first day then again the morning of my second day and then the morning of my 3rd day and the problem was never resolved

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Good nights sleep

By

June 16, 2017

I was so tired when I arrived. This Holiday Inn was perfect and I had stayed there before. It's very clean, the folks are friendly and it's very quiet. I'll stay there again!

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Never Again

By

June 13, 2017

This was the dirties HIE property that I have ever stayed at. Dirty outside and inside!!

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good service

By

June 12, 2017

platinumelite

good service at front desk and very good breakfast

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Spacious room and great service

By

June 12, 2017

club

Staff was wondering and very helpful. We needed to change prior to an event and it was earlier than check in time and they allowed us to us their bathrooms to make this happen. The rooms were great and we all had a night of great sleep. Breakfast was great like it always is.

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Great place

By

June 11, 2017

club

I took our daughter to student orientation. It is Very convenient to the ACU campass.

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Not to HIE Standards

By

June 06, 2017

Not the level of quality and standard as other HIE properties. Hotel not maintained. Dirty on the outside and inside

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Stay in Abilene

By

June 06, 2017

club

The experience was good, the staff was great. I would recommend this property.

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Best Stay in Abilene

By

June 03, 2017

On my last stay at this HIE there were two ladies at the front desk that checked me in. These ladies represented what I believe is the highest level of service one could get. They were friendly, attentive, and took the time to make sure everything was right on my bill etc. The property was clean and well manicured and the room was perfect. When I am on the road away from home it is great have this kind of service. I will be back! Could we get gravy back on the breakfast :).

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