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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 328 reviews
86%
Recommend This Property

Ratings Breakdown

328reviews

  • 5 Stars
    194
  • 4 Stars
    72
  • 3 Stars
    25
  • 2 Stars
    19
  • 1 Stars
    18

Texas

By

March 27, 2017

club

My husband and I were on a trip around Texas. Our first stop was in Abilene. The hotel was not easy to get to as there is a lot of construction on I-20. The staff at the front desk were very friendly and helpful. The room could of used a better cleaning. We only spent one night as we were moving on but the hotel was about average for HIE.

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ac was 5 degree changes before it cut off

By

March 27, 2017

platinumelite

ac needs some tweaking. staff was great. Hotel is hard to find as it is nestled inside and behind a comfort. I went to the comfort first and had to reload and head to the holiday inn. The turn around on the highway is also difficult

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Stop and go

By

March 27, 2017

club

Good place to stay as we were passing through. Good restraunants nearby. Room was clean and staff was friendly and helpful.

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Loved it

By

March 22, 2017

club

Great place to stay. Went to visit my daughter away at school. Good value, highly recommend this hotel.

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Very nice all around

By

March 22, 2017

club

Really appreciated all the USB charging ports. Very nice room

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Staff

By

March 17, 2017

club

The lady checking us in very friendly and helped us to check in early which we needed to go visit family

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Amazing Staff

By

March 16, 2017

The staff was beyond amazing, they were quick to help with any problem that i experienced. The hotel's overall appearance left something to be desired though. It looked like it needed a good scrub,

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Love IHG.

By

March 16, 2017

Great staff, great location right off of the interstate. Just a great place to stay in you are going to or passing through Abilene.

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Wonderful experience

By

March 16, 2017

The hotel is clean and comfy. Easy access on and off interstate and great food choices close by.

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Abilene weekend

By

March 14, 2017

club

This hotel provided an excellent and convenient place to relax, refresh, and complete our business and enjoyment of our time in Abilene! It's exciting to see the complete renovation of the property after our previous stays and familiarity with its features. We look forward to more stays at this venue, and appreciate the corporation's commitment to improving your facilities and options across the IHG profile in the Abilene region.

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Great Hotel ... Just What's Needed for a Weary Traveler

By

March 12, 2017

platinumelite

Great staff/location. Beds/pillows are just what is needed for a great night's sleep! Lots of breakfast choices that are fresh and tasty.

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Dirty

By

March 08, 2017

club

Rooms were dirty, sheets had hair from the previous customer. The manager never reached out and never apologized.

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