Rated 4.1 out of 5 by 522
Rated 5.0 out of 5.0 by Mom with teens Great place to Stay!
Our hotel stay at the Holiday Inn Express was everything a hotel stay should be. Comfortable, clean rooms. Great service. Delicious breakfast. Thank you, Holiday Inn!
April 22, 2016
Rated 5.0 out of 5.0 by Fransisco Great location
Best location for a stay in Albany, even when the weather is not great! Staff is very welcoming and hospitable, going out of their way to make us comfortable.
Breakfast can't be beat. Great selections and friendly service.
April 17, 2016
Rated 5.0 out of 5.0 by Legialator Great, afffordable
Appreciate the updated, clean and friendly place to stay.
April 16, 2016
Rated 3.0 out of 5.0 by Rochnyguy Convenient, Great Staff but just OK
The location of this hotel makes it an affordable choice that is convenient to the sights and NYS government offices. However, it's not great place to relax. On one side are multiple lanes and ramps of traffic. On the other an unattractive neighborhood. Make sure you request a room away from the roadways. I was told multiple times that they are updating. Hopefully that includes sound proofing on the Hudson River side. You can glimpse the river through the multiple overpasses. Shuttle is a plus. Staff were very friendly and accommodating.
April 11, 2016
Rated 5.0 out of 5.0 by MrPill Great Stay
Great stay, great time! Hotel was clean and quiet and the staff was very nice.
April 6, 2016
Rated 5.0 out of 5.0 by BB&BB Never fancy, always perfect
My husband and I travel to Albany a couple times a year and we always stay at the Broadway location. Every time we come here, we are greeted by the same friendly, familiar faces. The personnel at the reception desk is top notch. They are kind, accommodating, friendly, and funny, as are the managers, cleaners, and drivers. Just this morning, I requested a delayed checkout, and they made it happen. Since I had nowhere to go while the husband worked, they allowed me to sit inside the hotel and continue to work. Finally, to top off the simple and perfect stay, I witnessed a receptionist comfort a guest who was arriving after having been in a bad car accident on her way here. The receptionist was kind, comforting, and still very professional. You could say that it's just a HIE in Albany, but it's consistently perfect and simple.
April 4, 2016
Rated 4.0 out of 5.0 by JoeS D Above Average
Location of this hotel is excellent in terms of access to restaurants and local venues. Front desk staff were inexperienced and unfamiliar with systems used to manage guest requests. Food offerings were lacking in quality.
March 30, 2016
Rated 4.0 out of 5.0 by Hazel65 Friendly service
Quick overnight personal stay. Great location. Friendly staff. Above average breakfast. Comfortable King room. Clean and large room size. Room could have been lit better - seemed dark to me. Bathroom well lit and clean.
March 21, 2016