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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 796 reviews
85%
Recommend This Property

Ratings Breakdown

796reviews

  • 5 Stars
    456
  • 4 Stars
    188
  • 3 Stars
    60
  • 2 Stars
    50
  • 1 Stars
    42

Convenient, comfortable Albany hotel

By

June 18, 2017

club

Many hotels in Albany are niles from the capitol complex. Others are just not acceptable or too pricey. This hotel is just right.

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JTownsend

By

June 17, 2017

club

My sister and I have been traveling for a recent business venture and came across this property. Its a great jump point to upstate or to Saratoga and beyond. The staff are friendly and polite, the place looks wonderful and is very accommodating.

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Great value

By

June 17, 2017

club

Great value with this hotel, conveniently located downtown. The staff was great and the rooms wrrr clean. The one negative was that the beds were very firm.

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perfect stay

By

June 17, 2017

club

breakfast was very good, newly renovated room was wonderful.

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amazing rooms

By

June 16, 2017

club

The staff was very nice, helpful and friendly. The rooms had a very modern look with a nice view. The hotel had a modern look.

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Staff was awesome!

By

June 16, 2017

club

Front desk staff and security guard on duty were awesome and very helpful! The shuttle service and driver were also excellent! Hotel overall was very clean and orderly!

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Pleasantly surprised

By

June 16, 2017

club

I haven't stayed at a Holiday Inn Express before, and I was pleasantly surprised. The room was very clean, had refrigerator, microwave, and coffeemaker. Also had plenty of lighting, electrical outlets and USB ports. The room was well laid out and had a comfortable chase lounge chair. Would stay here again and will book at this chain again.

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Love this brand

By

June 15, 2017

club

I thought the Holiday Inn in Bridgeport was the best hotel I ever stayed in until I came to this place. Amazing!

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Great Quiet Stay

By

June 15, 2017

Recently stayed here for work and enjoyed the peace & quiet, comfy bed, and exceptionally helpful staff. The main gentleman at the desk was very helpful, informative, and accommodating.

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great service

By

June 14, 2017

club

nice location
good service
nice staff
clean room
good breakfast

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A redone Hotel

By

June 13, 2017

platinumelite

What a wonderful experience my wife and I had. We had stayed many times at this property and each time it keeps improving. The ownership and staff believe in their product. The changes completed will bring much continued success.

All the staff were incredible. Morning, afternoon and evening. Smiles always created you.

The rooms are fantastic. The location is superb with restaurants a 5-10 minute walk away.

I highly recommend this property

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comfortable place to sleep

By

June 13, 2017

club

our stay was short just to sleep until we got to our destination.very clean and greeted well .

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