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Rated 4.1 out of 5 by 541 reviewers.
Rated 2.0 out of 5.0 by Choose another hotel Poor area (next to a bus station) slow check-in, poor breakfast, and somehow (?) an extra charge was added to my bill. While unloading my car I was approached by a vagrant begging for money. (In the middle of a call on his cell). Told an employee but all his response was 'Oh, we always get them'. June 14, 2016
Rated 5.0 out of 5.0 by guest room furniture The arm chair was fine and comfortable. The desk chair was old and torn and should be replaced. June 14, 2016
Rated 5.0 out of 5.0 by Holiday Inn Express Downtown Albany Very comfortable. Staff are very nice. The floors are a little dank, but the rooms very nice and comfy. June 13, 2016
Rated 1.0 out of 5.0 by Holiday Inn Club Owner Experience The jacuzzi is small, my room was dry I didn’t know how to keep a consistent temperature it was so annoying. I complained about the furniture being raggedy, the breakfast eggs was crunchy. I would have to be forced to stay here before I come on my own. June 13, 2016
Rated 5.0 out of 5.0 by Good clean Stay I like staying at Holiday Inn Express. This Holiday Inn Express needs a little upgrading as the rooms are getting older. Everything was very clean but needs upgrading a little. Also in the fitness area the steam room and sauna have been down for a long time. I have stayed before and enjoy the steam room especially but haven't been able to use the last few times I have stayed. It is a great place to place for a good value. June 8, 2016
Rated 5.0 out of 5.0 by Holiday Inn Express downtown Albany Very clean hotel. Nice polite helpful staff. Great shuttle service too. June 8, 2016
Rated 5.0 out of 5.0 by Comfortable bed The bed was very comfortable. It was almost as comfortable as the bed in my home bedroom June 7, 2016
Rated 5.0 out of 5.0 by Clean, Efficient, and Comfortable facility and staff The service, staff, room, lobby, and amenities were excellent, and the breakfast and shuttle service was convenient and more than satisfactory.- I would rate these as excellent as well. All said, I would highly recommend this hotel for its excellent accommodations and its convenient location to downtown Albany, NY. I was very satisfied and will stay there again when next I'm in town. June 7, 2016
  • 2016-06-23 T21:30:41.060-05:00
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