Rated 4.2 out of 5 by 506
Rated 5.0 out of 5.0 by Wild Nell Great service !
Very nice hotel and the best staff anywhere. We would recommend this hotel to everyone! The breakfast could have had waffles also but what we had was great!
February 6, 2016
Rated 2.0 out of 5.0 by SPease Huge roaches!
I had to stay overnight to do some work on our Alb. store, called in and had to setup an account as a member before making a reservation, which seemed odd, but I didn't mind.
After making reservations they transferred me to someone saying they wanted to give us a free weekend in a location of our choice such as Vegas, then started talking about how it would only be $99... after pointing out that I do not really travel and mentioning that his version of free isn't free he hung up on me.
Everything seemed great on the one night stay, the guy that checked us in was great and friendly, helped us out with a few things like getting cups for the Keurig (cool machine).
When getting ready to checkout in the morning though we found cockroaches 2-2.5" long in and on our stuff.
The person on the counter did not seem surprised or even to really care about it other than seeming annoyed, it was pretty easy to tell that this is a recurring issue here.
He offered to change the sheets, and give 5000 points on the account...
It was a one night stay, and changing sheets wouldn't do anything about huge roaches anyways, I almost never travel, so do not care about the points.
I know things like this sometimes happen, I was annoyed at the bugs, but still understand sometimes messed up things happen, the part that I do not understand is the part where they seemed to know about this being a problem and simply not caring enough to either take care of it or put people somewhere not infested..... unless the whole building is infested.
February 3, 2016
Rated 5.0 out of 5.0 by trackman75 comfortable, great service, excellent breakfast
awesome cinnamon rolls. nice lay out of room.excellent service. you won't be dissapointed.
January 30, 2016