Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 466 reviews
87%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    310
  • 4 Stars
    84
  • 3 Stars
    26
  • 2 Stars
    24
  • 1 Stars
    22

Staff is great!

By

October 16, 2017

club

The staff was amazing when we checked in, till we checked out. We were working most the time we were in Alexandria, so we weren't at the room very much, but when we were at the room, the staff treated us very well and made sure we had everything we needed.

Read More
Read Less

Awesome Customer Service!

By

October 16, 2017

club

My interactions with the staff at this facility were outstanding. Everyone was very helpful and considerate. The accommodations were top notch - the bed was very comfortable and the room nice and clean. The shuttle service was a great convenience for me. Kudos to the staff :)

Read More
Read Less

Guest service

By

October 16, 2017

club

The front desk staff was courteous, remembered us throughout the day. The staff was friendly and professional

Read More
Read Less

Business trip Alexandria

By

October 16, 2017

club

Overall a very nice facility and nice staff, needs a hot tub to be more relaxing after a work day

Read More
Read Less

Nice big guest rooms

By

October 11, 2017

club

We stayed at this HI Express for a soccer game. I was pleasantly surprised by the quality of the hotel. The rooms were nice and spacious and very clean. I thought it was really nice to have a keurig coffee maker in the room. The beds were comfortable, and we didn’t experience much external noise. The complimentary breakfast was nice with a good selection of foods and condiments. I would definitely stay here again.

Read More
Read Less

Totally wowed

By

October 11, 2017

My first time staying in a holiday in. Express let me say this it was great the front desk attendant was amazing I don't start anywhere unless ITS OWNED BY IHG

Read More
Read Less

Comfortable bed, delicious breakfast, friendly customer service

By

October 09, 2017

club

Highly recommend this hotel! The customer service was excellent and I was met with friendly faces every time I walked in the door. The room was clean, beds comfortable, and the microwave/fridge available in the room was really nice to have.

Read More
Read Less

Wonderful Stay

By

September 27, 2017

club

The staff was amazing! Everyone had a smile and appeared to enjoy their job. Thank you

Read More
Read Less

Great hotel with excellent staff

By

September 21, 2017

club

I was greeted quickly with a smile. I immediately felt comfortable and enjoyed talking with the desk staff. The room was super clean and accomodating to my needs. It was quiet and I slept very well. I would definitely stay here again if ever back in the area.

Read More
Read Less

Great stay

By

September 19, 2017

club

We were there on business. Everything was wonderful. The front desk staff is some of the nicest and most friendly I've came across. The rooms were very clean and the beds comfortable.

Read More
Read Less

Holiday inn Alexandria

By

September 14, 2017

club

Would not recommend. They say the rooms had all been remodeled but it looked like their idea of a remodel is a fresh coat of paint.

Read More
Read Less

Great Hotel

By

September 13, 2017

We always choose Holiday Inn when traveling. This visit did not disappoint. The staff and amenities were impeccable, as always. Our family has never had a bad experience when staying at a Holiday Inn.

Read More
Read Less