Rated 3.8 out of 5 by 79
Rated 5.0 out of 5.0 by 3BoysClub Great hotel
We enjoyed our stay for the most part. The decor, breakfast buffet, and amenities were great. We took advantage of the pool and fitness room, as well as the warm cookies at check-in. The staff was very helpful and provided a mini sewing kit for a last minute clothing glitch. The only negative was that the walls seemed thin, and we could hear the person in the room above us pacing throughout the first night of our stay. Fortunately, the second night was much better. Overall, I would definitely recommend this hotel.
July 8, 2014
Rated 5.0 out of 5.0 by TechDirector Second Stay Within A Month
This was my second stay within the last month and I have to say that this is my hotel of choice when coming to Alexandria, LA for business or pleasure. Anyone who does not write a great report about this hotel is obviously just after free accommodation. The staff are first rate and the rooms are extremely clean. I have never had an issue here but can honestly say if I did it would be dealt with immediately as they just can't do enough to make your stay the very best.
Great Staff - Great Stay!!!
July 7, 2014
Rated 5.0 out of 5.0 by Blademaker Long term accommodations
My recent 4 month stay was made less stressful due to the hotel staff.
June 23, 2014
Rated 1.0 out of 5.0 by Cliff C If you don't smoke don't stay here!
Placed in a smoking room and was not advised of this at check in! Two near sleepless nights of stale smoke smell. Thermostat on wall did not work.
I question if I will book another Holiday Inn in the future!
June 21, 2014
Rated 1.0 out of 5.0 Poor reservation process
I definitely reserved for two queens when I reserved online. When I got there, I was given a king and was told that there were no double queens available.
Why at the time of my reservation was two queens an option? If I knew it wasn't an option, I would not have made the reservation. The staff didn't seem to be at all concerned with this issue either.
June 21, 2014
Rated 5.0 out of 5.0 by TechDirector Great Hotel - Great Service
This is just an amazing hotel. The staff are fantastic and will do anything and everything to make sure your stay is the best ever. I was able to work, relax and thoroughly enjoy my stay. I brought my entire team of soccer players to stay as part of a camp and the staff couldn't have done anything more to make sure we were safe and extremely well looked after.
Best hotel ever!!!
June 18, 2014
Rated 5.0 out of 5.0 by mousercat Good stay after a long day
When I arrived at the hotel, there were other places near, but decided that the Holiday Inn Express would be a good choice. I was able to use my American Legion to received a reduced rate, even though the price of the room was not an issue to begin with. The rest of the story, it was a good relaxing stay on a trip to New Orleans.
June 18, 2014
Rated 4.0 out of 5.0 by rvgal Ask before you stay
This was a disappointing stay for us. We always try to stay at a Holiday Inn Express when we travel. But this hotel was full of children playing in a tournament. So we could not use the pool or exercise room because it was always full of children. We had to walk in the parking lot just to get some exercise. When I suggested to staff that it would have been nice to know before we checked in that hotel was full of children I was told that they would be full of children all summer for tournaments. They really did not care to hear any suggestions.
June 12, 2014