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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 379 reviews
85%
Recommend This Property

Ratings Breakdown

379reviews

  • 5 Stars
    241
  • 4 Stars
    72
  • 3 Stars
    23
  • 2 Stars
    22
  • 1 Stars
    21

Immeasurable Comfort and Service

By

March 20, 2017

club

EXCELLENT! THE very best Holiday Inn Express and Suites that I've lodged with, hands down!.

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Working out of state

By

March 17, 2017

platinumelite

Our crews travel 90% of the time for work and spend a tremendous amount of time in hotels. Needless to say some of our crews feel more comfortable in hotels then they do at home which makes choosing the right ones very important. The IHG Family has been our go to property when we travel. Their level of service and willingness to adjust to our schedule has always been a plus. Along with their membership rewards program the staff no matter what part of the country we are in has always been top notch.

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Great service and extremely clean

By

March 17, 2017

Enjoyed my stay . Very clean and newly renovated. Slept well and Staff went above and beyond to make me feel like I was at home. Breakfast was good . Would recommend it to anyone visiting Alexandria.

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great service

By

March 15, 2017

club

I have stayed there before and enjoyed it and will be returning. I have a daughter that lives in Pineville and I will be visiting her.

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Truly relaxing and cleanliness

By

March 15, 2017

I was exhausted from just coming off a 18 hour flight. I was happy with my accommodation at this property. I felt extremely comfortable with the cleanliness at the location. I've visited many Holiday Inn Express and I hadn't been able to say the same. Thanks for making my long journey relaxing.

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Great room

By

March 09, 2017

Nice friendly staff, room ready upon arrival. Asked for late check out and was told no problem with a smile!!

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Airport Shuttle for Business Travel

By

March 04, 2017

club

Each location should consider an Airport Shuttle...

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Great Stay

By

March 03, 2017

platinumelite

Enjoyed our stay. Very nice hotel and staff. Breakfast was pretty good and we were able to get the rest we needed.

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New property okay staff experience

By

February 23, 2017

The staff wasn't all that nice, some didn't even speak when they saw you in the lobby. I had an issue with the refrigerator in my room and was just told to unplug it. Didn't seem to matter there was an issue.
The reception held in the lobby was great and the gentleman working that was very nice. The hotel is new and really nice, just need some work on the staff.

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Business and leisure

By

February 21, 2017

Comfortable home style appeal. I travel frequently due to work in the United States and overseas, so feeling comfortable is very important to me. The staff was very helpful and greeted me like an old friend. The room was spacious and the bedding comfortable. I booked the hotel again this week based on my previous stay. 5 thumbs up!!

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New look

By

February 21, 2017

platinumelite

We really like the new look at this HI. Updated and clean. Loved the room floor plan, plenty connections for our phones and laptops. Comfortable bed and pillows as well as comfortable work area. Lighting was the best I've seen in a HI.

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Fun and relaxing place to stay

By

February 20, 2017

I had a wonderful stay here. The staff were engaged and accommodating, the rooms clean and up to date, the breakfast and evening snacks delicious.

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