Rated 4.4 out of 5 by 167
Rated 5.0 out of 5.0 by boromac Good location and comfortable stay
We selected this particular property when visiting family in North Georgia because of a significantly lower rate for a Saturday night when compared to other HI Express locations that were a little closer to our ultimate destination. It is in a good location, in a nice area close to lots of shopping and restaurants. Although we weren't there long enough to use them there was an indoor pool and 24 hour fitness center. Our room was nice, clean and quiet. No complaints there. My only complaint is that we were not offered either Welcome Points or any kind of welcome bag (water, snack, etc.) which is probably the first time that's happened at check-in. Our IHG Club membership was recognized, but not our Platinum status. That isn't a big deal to me, but I would have appreciated the usual welcome points. We will likely stay there again because of the proximity to Hwy. 400 and good weekend rates.
July 30, 2015
Rated 5.0 out of 5.0 by Gr103 Electric outlets
there were no electrical outlets for computer or cell phone unless you crawled under the desk and then there was only one available. the front desk did provide a power strip to use.
July 26, 2015
Rated 3.0 out of 5.0 by staciacc Just a few issues
We were in town for a baseball tournament. When I made my reservation, I somehow was given a new Rewards Club number. I called the Rewards Club to have changed and my correct number used - they called the hotel and then came back and said manager was not there, so I needed to call the hotel when the manager was there. I called back the morning of my stay and spoke with asst. manager, gave her all my correct info and she said she would take care of everything. WELL, SHE DIDN'T. Upon check-in, I had to provide the correct info. I was not pleased.
Front desk clerk was very helpful and nice and took care of this for me. Got checked-in and headed to our room on the 2nd floor. Well, the room had a strange smell. Similar to aerosol hairspray and cheap cleaning products. (now dealing with sinus issues from stay) They were booked, so no other rooms available. Was offered air freshener, but declined as I felt it would make it worse. Had to keep the A/C at about 70 - so that the room was ok for us to breathe without sneezing.
Hotel is definitely dated, but is convenient to 400 and all other things in Alpharetta.
July 20, 2015