Rated 4.4 out of 5 by 145
Rated 5.0 out of 5.0 by TJ from NC Good Experience
Good place to stay. The staff was nice, and the rooms were clean, but don't bother with the internet.
April 14, 2015
Rated 5.0 out of 5.0 by LiaS Fantastic Stay, coming back soon!
We stayed at this Holiday Inn Express a few years ago, and it was awful. Since they recently refreshed, we decided to give them another try. It was wonderful! They have done a lovely job with the refresh - the rooms as well as all of the public areas have received a serious upgrade!
When I entered the lobby, I noticed a nice fresh scent and new decor. The check-in process was very pleasant, and I was warmly welcomed. Throughout my stay, the front desk staff greeted me upon entering and leaving the lobby. The pool and spa were sparking clear and ever where I went in the hotel everything was clean and in good condition.
There are loads of restaurants in the area - everything from fast food to fine dining. There are also shops and an AMC movie theater nearby. There is a MARTA train station 5 miles away that makes getting into downtown easy.
April 13, 2015
Rated 4.0 out of 5.0 by Rob1357 Great facility but staff could use an upgrade
We enjoyed our room, the pool, the breakfast area, the lobby and the business center but we found much of the front desk staff unfriendly, especially upon arrival when I was greeted with "Who are you?" rather than something more traditionally professional. A really warm welcome was expected and a very cold and snobby questions was what was received. Then, the key envelope we were given for one of our rooms had the wrong room number on it! When we went to the room it had a "Do Not Disturb" hanger on the door - so we went back to the desk to double-check. Beyond our first night, our stay was wonderful but the front desk staff continued to be very quiet and unfriendly - never greeting guests as they entered the front desk area.
April 9, 2015