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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 628 reviews
96%
Recommend This Property

Ratings Breakdown

628reviews

  • 5 Stars
    416
  • 4 Stars
    155
  • 3 Stars
    33
  • 2 Stars
    15
  • 1 Stars
    9

Nixe stay, would come back

By

April 22, 2017

platinumelite

Clean room, comfy bed, enough parking. Was a back up at the front desk during check in but the employee was pleasant.

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Problem with hot water

By

April 22, 2017

club

Great hotel but had issues with no hot water early in the morning (4:30 am) and it was a problem for me as I had an early flight to catch. This is the 2nd time it has happened to me at this location within the last 2 months.

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Okay

By

April 21, 2017

club

Beware false fire alarms at 4am. Nice rooms. Free parking and breakfast. Spacious rooms with microwave and fridge. Slow internet but typical per hotel standards.

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Excellent

By

April 19, 2017

club

Very good location for shopping and leisure travelers.

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Very welcoming

By

April 15, 2017

club

We felt very comfortable and we'll taken care of!!

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Clean and comfortable beds

By

April 13, 2017

club

This hotel is a good stay. It's clean and beds are comfortable. The staff works at accommodating you. The ladies at the front desk were very professional, kind and attentive. The jacuzzi and pool were clean and nice.

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Very nice...

By

April 10, 2017

Great customer service and nice clean rooms... would have been a perfect 10 if the fitness center was a little bigger but overall a wonderful stay... Thank you!

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Comfortable and Quiet

By

April 08, 2017

Holiday Inn Express at the Anchorage International Airport was sufficient for business travel and had all the amenities needed for a comfortable and quiet stay.

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Great place to stay

By

April 07, 2017

club

Great place to stay. Staff was very helpful. Hotel was clean. Breakfast is great.

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Friendly Staff and Convenient Booking/Check-In

By

April 06, 2017

club

The staff was very helpful on the phone setting up my room reservation. The front desk was attentive and able to assist me for a requested early check in.

The king bed was very comfortable and I slept very well.

Would like to have seen higher attention and care to cleaning the floors in the bathroom. The discoloration in the tile grout (brown/black vs. white) gives the impression of unclean floors.

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overall good place to stay

By

April 06, 2017

club

good location and comfortable in the class of hotel. Staff works to fill your needs.

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Best properties to stay while away from home!

By

April 04, 2017

My family travels a "fair" amount, 2-4 times per year. We have come to find great value in HIE properties! Always very clean and staff has usually been exceptional! We appreciate that anytime we book at a HIE property, we can expect pretty much the same level of service any area of the country!

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