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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 557 reviews
88%
Recommend This Property

Ratings Breakdown

557reviews

  • 5 Stars
    346
  • 4 Stars
    118
  • 3 Stars
    40
  • 2 Stars
    26
  • 1 Stars
    27

A bit pricey

By

September 15, 2017

club

There aren't many choices in Anderson, IN so each time I go I try a different hotel. We did have to go on a Saturday for a family birthday so I expected it would be a bit more costly. I won't say it was overpriced, the room was just very dated. I'm 5'2'' maybe and once you sat on the toilet it was hard to get up. If you are tall you might not make it up. Shower head and surround, as well as the vanity and lighting very dated. Room was clean, beds were not comfortable to me, but I've seen worse. The air-conditioner worked great! The mini suites had a great set up with frig, coffee pot. The frig kept our items perfectly cold. However in that area there are cupboards and we found someone else's English Muffins. We just left them there. I really wish they had put another tv in the sitting area. There is just one by where the beds are. There was a hairdryer provided. And most people don't care about this, but the sleep timer on the tv actually worked!

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Great stay, and reasonable cost.

By

September 12, 2017

We had no reservations, yet the desk staff accommodated us with a king suite away from noise of other guests. The room was very comfortable, clean, and provided many guest comforts. We'll definitely stay here in future visits to Anderson, Indiana.

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Great

By

September 11, 2017

club

Great. Staff was great. Shower was great. Close to stores, restaurants and casino. Enjoyed my stay. Thank you

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Nice hotel, clean and updated

By

September 11, 2017

Very nice hotel, staff was helpful and courteous, pleasurable experience

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Get away

By

September 07, 2017

The place is nice and comfortable front desk greasy with a smile the rooms are very nice and updated you always have a refrigerator and a microwave well at least I do the day room is very open very clean very well-lit nice place to have a staycation

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Anderson

By

September 06, 2017

Very clean rooms and friendly staff. Close to casino with shuttle.

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Almost without a bed

By

September 05, 2017

I reserved a king room early in the day. My reservations was cancelled because the wrong credit card was pulled from the account. This stay was not a pre-pay rate. I arrived at the hotel to find out that my room had been cancelled without so much as a phone call. I happened to get the last room available at a higher rate. Lucky as everything elsewhere had sold out. Over 75 nights just this year and nothing even close to this has happened.

Also, upon reserving the 2nd room, the front desk agent didn't attach my IHG number.

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Nice comfortable stay

By

September 03, 2017

Nice place clean room and comfortable bed. The hallways are in need of a cleaning but the rooms are nice. Coffee is good and the breakfast was good.

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room readiness and no food ready for breakfast

By

September 03, 2017

Didn't appreciate being sent to a room not ready after traveling. The breakfast wasn't stocked at all when we went. No one was even offering to fill it. We went somewhere else. Very disappointing.

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Staff members excel

By

August 28, 2017

platinumelite

All staff members are friendly and helpful. Hotel needs new carpet and mattresses. Please.

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Great Service

By

August 27, 2017

Great place to stay while on business. Very professional.

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Convenient and close too casino

By

August 23, 2017

club

It was a clean and quiet hotel, the staff was friendly and very helpful, the pool was a little green and was disappointed about no hot tub

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