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Rated 4.3 out of 5 by 263 reviewers.
Rated 3.0 out of 5.0 Comfortable bed...but placed in a handicap room Overall, disappointed with the customer service. The front desk person seemed pre-occupied and when I was asked how I was doing, "I responded, tired" and she said nothing else to me. No, conversation or additional questions. It would have been nice to be engaged after driving four hours to get the hotel. The front desk person was poorly dressed and didn't look like a front desk person at all. I was a little concerned about presenting my credit card. July 29, 2015
Rated 4.0 out of 5.0 by Lovely Hotel My experience at hotel was great once I arrived. I only had one issue. Before i arrived, I called the hotel and spoke with someone that identified themselves as (Holli). She was VERY RUDE AND UNPROFESSIONAL. July 29, 2015
Rated 4.0 out of 5.0 by Nice, quiet and just off Interstate 69 The facility was clean, well managed as was the guest room. We stayed in a King Suite which had a strange layout with a lot of dead space in the non-sleeping area. Kitchenette was minimal but worked for what we needed (coffee, fridge and microwave). Breakfast was decent/average for hotel breakfasts. Staff was friendly and ease of check-in and out was just that - easy. Would stay at again if in Anderson, IN again. July 23, 2015
Rated 5.0 out of 5.0 by Outstanding staff I received excellent support from the staff at a difficult time during my father's funeral. July 20, 2015
Rated 1.0 out of 5.0 by Horrible We stay at a lot of Holiday Expresses and have never ran into the problems we did here. Immediately had to request a new room as the one we were given smelled of strong urine, toilet was not working properly and the air conditioning was so loud we would of never slept. After a 10 hr drive was not what I wanted to walk into. The breakfast bar was stone cold - nothing was even near hot. A very disappointing stay - would not recommend to anyone. July 20, 2015
Rated 5.0 out of 5.0 by Great Service Only stayed a very short time due to late arrival,and had to leave early to get to my destination before dark. July 15, 2015
Rated 5.0 out of 5.0 by Spacious and accomodating We were in town for a wedding, and most of the bridal party stayed at a nearby hotel. When trying to book a room at said hotel, I was told no rooms were available. Instead, I booked at room at Holiday Inn Express (where I had stayed in the past). It was a great decision. It was a better environment than the hotel the rest of the group was staying in. The room was spacious and very comfortable. The staff was helpful and friendly. The pool and fitness area were available and well kept. Overall it was a very pleasant experience! July 14, 2015
Rated 5.0 out of 5.0 by Very Clean! Easy check in and out, no hassles. Very Clean! When back in the area I will choose this hotel again. July 14, 2015
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